Ashley Strunk
Batavia,OH
Summary
Upbeat Patient Care Coordinator with experience educating other Care Coordinator. Skilled at managing patient charts and scheduling visits. Knowledgeable medical services professional with natural leadership talent and progressive healthcare career. Achieve operational and care delivery goals with effective oversight of teams and resources. Tech-savvy and proactive with good sense of business operations and patient care needs.
Overview
12
12
years of professional experience
Work History
Lead Patient Care Coordinator
Landmark Health
Columbus, Ohio
12.2021 - Current
- Received incoming calls and triaged phone requests
- Kept healthcare team informed with regular updates to patient charts, and scheduling needs
- Documented patient visits by faxing initial evaluations, discharge summaries and notes to appropriate physician
- Attempted to maintain continuity of care when scheduling patient appointments
- Directed, and assisted with overseeing and evaluated work activities of other Care Coordinator
- Protected patient data with secure records management system
- Monitor and support the Care Coordinator team by gauging volume and support needs
- Oversee the exceptions list, and assist with making appropriate changes
- Supports Care Coordinator team with documentation
- Run daily, weekly reports, and monthly reports
- Review provider schedules for overbooked/underbooked, and check for correct blocking
- Support Market with Quality Measures and Gap Closures
- Assist with any special projects
- Listen to calls and ensure documentation is correct
Care Coordinator
Cincinnati, Ohio
01.2020 - Current
- Provides quality customer care service in a diverse community
- Made a team effort in helping with daily task
- Working side by side daily with 4 physicians, and or nurse practitioners along Nurse Care managers
- Assist scheduling patients based on their needs
- Responsible for obtaining Medical Records, keeping track of the daily census and chart updating
- Responsible for getting prescriptions, and orders signed and sent to the correct location
- Responsible for assisting with GAP closures
- Maintains Hospice Tracker for Cincinnati and Columbus Market
- Maintains Literature Tracker for Cincinnati and Columbus Market
- Assist in mailing out all materials to each patient
- Assisted in taking care of office duties for the Cincinnati and Columbus Markets during Covid
Substitute Teacher's Aide
Blanchester Local Schools
Blanchester, Ohio
08.2017 - 04.2019
- Works with children on a daily basis at the schools
- Assist teachers with anything they may need
Medical Records Assistant
Cedar Village
Mason, Oh
08.2012 - 08.2017
- Provided quality customer service in a diverse community
- Contributed to team effort by accomplishing daily related task
- Responsible for medical records office operations including ordering, supplies, production, maintaining office equipment
- Set up and brown down charts for incoming and discharging patients
- Filed paperwork into the necessary files
- Directed all paperwork that needed to be signed by physicians
- Labeled all charts accordingly
- Used Point Click Care software
Education
Degree of Applied Science - Coding and Billing
Beckfield College
Florence, Ky11.2018
Medical Office Technology -
Beckfield College
Florence, Ky06.2015
Bachelor of Science - Health Care Administration
Capella University
OnlineSkills
- Medical record requests
- Appointment scheduling
- Healthcare documentation
- Word processing
- Follow through
- Microsoft Word
- Problem solving
- Professional Manner
- Medical Records Management
- Patient Care
- Document Filing
- Appointment Confirmations
- Microsoft Office
- Customer Service
- Knowledge Of Medical Terminology
- Team Player
- Scheduling
- Phone Calls
- Administrative Duties
- Positive Attitude
- General Office
- Proficient In Ms Office
References
References available upon request.
Timeline
Lead Patient Care Coordinator
Landmark Health
12.2021 - Current
Care Coordinator
01.2020 - Current
Substitute Teacher's Aide
Blanchester Local Schools
08.2017 - 04.2019
Medical Records Assistant
Cedar Village
08.2012 - 08.2017
Degree of Applied Science - Coding and Billing
Beckfield College
Medical Office Technology -
Beckfield College
Bachelor of Science - Health Care Administration
Capella University
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