Summary
Overview
Work History
Education
Skills
Timeline
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Ashley Surujnarine

Queens,NY

Summary

Seasoned Associate Banker with comprehensive knowledge in retail banking and customer service. Demonstrated ability to build relationships, handle complex transactions, and provide financial advice. Proven strengths include problem-solving skills, analytical thinking, and a strong grasp of risk management principles. Previous work has made significant impact in improving customer satisfaction and driving operational efficiency in banking environments.

Overview

4
4
years of professional experience

Work History

Brand Ambassador

Buckedup Apparel
New York, NY
07.2024 - Current
  • Engaged customers through social media platforms to create a sense of community around the brand.
  • Developed and executed brand awareness campaigns to increase customer engagement.
  • Ensured compliance with relevant laws concerning advertising standards.
  • Introduced sales, promotions and other brand initiatives to gain customer loyalty.

Associate Banker - ME

J.P Morgan Chase
New York, NY
10.2022 - Current
  • Analyzed customer needs and provided appropriate financial solutions.
  • Educated customers about the features and benefits of different types of banking products offered by the bank.
  • Advised customers on bank products, services and financial planning options.
  • Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts.

Shift Supervisor

Starbucks
Astoria, NY
01.2021 - 08.2022
  • Provided on-the-job training to new staff members.
  • Assigned tasks to team members based on their strengths and skill sets.
  • Developed strategies for improving operational efficiency and customer service levels.
  • Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.

Education

BBA - Marketing Management

Baruch College of The City University of New York
New York, NY
06-2025

Skills

  • Product Promotion
  • Products and Services Knowledge
  • Team Coaching and Training
  • Customer Service
  • Cash Management
  • Social Media Management
  • Strong interpersonal skills

Timeline

Brand Ambassador

Buckedup Apparel
07.2024 - Current

Associate Banker - ME

J.P Morgan Chase
10.2022 - Current

Shift Supervisor

Starbucks
01.2021 - 08.2022

BBA - Marketing Management

Baruch College of The City University of New York

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Ashley Surujnarine