Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mara Golibroda

Ridgewood,NY

Summary

Dynamic Brand Ambassador with a proven track record in driving brand awareness, engaging storytelling, and exceeding sales goals. Expertise in customer service and relationship management within luxury retail environments.

Overview

11
11
years of professional experience

Work History

Brand Ambassador

GoLocal Promotions Inc.
New York, New York
03.2024 - Current
  • Promoted positive company image through superior customer service experiences.
  • Maintained knowledge of product features and benefits for effective promotion.
  • Managed relationships with vendors involved in promotional activities.
  • Consistently met and exceeded sales goals, with standout performances at the Gucci Pop-Up (July 2024), Hermès Event Pad (November 2024), and Chanel Event Pad (May 2025).
  • Maintained pristine, fully stocked counters in compliance with luxury retail standards.

Waitress

La Sala by Tu Casa
Queens, New York
11.2022 - 02.2024
  • Provided friendly and efficient service to customers in a fast-paced environment.
  • Assisted in menu recommendations based on customer preferences and dietary needs.
  • Supported training of new staff on service procedures and restaurant policies.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.

In-House Translator

PricewaterhouseCoopers
Montevideo, Uruguay
11.2017 - 06.2022
  • Collaborated with cross-functional teams to ensure translation accuracy and consistency.
  • Reviewed and edited translations for clarity and adherence to company standards.
  • Provided interpretation services during meetings and conferences.
  • Managed multiple projects simultaneously while complying with strict deadlines.
  • Discussed translation requirements with clients to determine fees to charge for provided services.

Customer Service Representative

APAC S.A.
Montevideo, Uruguay
09.2014 - 01.2016
  • Handled inquiries from clients regarding plan specifics and benefits explanations.
  • Educated policyholders on procedures for filing claims and obtaining services.
  • Maintained accurate records of client interactions and transactions.
  • Resolved customer complaints or escalated them as necessary in a timely manner.
  • Maintained accurate records of customer interactions, including policy details and payment history.

Education

Bachelor of Arts - Legal Translation

Universidad De Montevideo
Montevideo, Uruguay
02-2020

Certificate of Portugese as a Foreign Language - Languages

Universidad De Montevideo
Montevideo, Uruguay
12-2019

Diploma in Artistic Photography - Photography

Aquelarre School of Photography
Montevideo, Uruguay
12-2013

Certificate of Profficiency in English - Languages

University of Cambridge
11-2013

Skills

  • Brand awareness
  • Product promotion
  • Engaging storytelling
  • Sales performance
  • Customer service
  • Team player

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual
Portuguese
Professional

Timeline

Brand Ambassador

GoLocal Promotions Inc.
03.2024 - Current

Waitress

La Sala by Tu Casa
11.2022 - 02.2024

In-House Translator

PricewaterhouseCoopers
11.2017 - 06.2022

Customer Service Representative

APAC S.A.
09.2014 - 01.2016

Bachelor of Arts - Legal Translation

Universidad De Montevideo

Certificate of Portugese as a Foreign Language - Languages

Universidad De Montevideo

Diploma in Artistic Photography - Photography

Aquelarre School of Photography

Certificate of Profficiency in English - Languages

University of Cambridge

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