Ashley Tello
Medical Billing Specialist
Riverside,CA
Summary
Efficient billing professional with ten years of experience. Productive and diligent with passion for resolving discrepancies through attention to detail and creative problem-solving. Passionate about perpetuating company values through impeccable work ethic and drive.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
Work History
Billing Specialist
Olios Health LLC
Rancho Cucamonga, California
05.2017 - Current
- Collect patient demographic and Insurance details.
- Verify Insurance coverage, eligibility, and benefits prior to treatment.
- Confirm co pays, deductibles and prior authorizations if needed.
- Prepare claims using electronic health records (EHR) or billing software.
- Outstanding customer service.
- Contributed to improved financial reporting by reconciling discrepancies between invoiced amounts and actual payments received.
Treatment Coordinator
Dr. James D. Ellenberger
Riverside, CA
01.2010 - 03.2016
- Increased case acceptance rates through persuasive presentation of treatment options and benefits.
- Provided exceptional customer service to create a welcoming atmosphere for patients and their families.
- Presented financial arrangements clearly to patients, enabling informed decisions about payment options and timelines.
- Facilitated communication between dental staff members, fostering a positive work environment and seamless patient care.
- Educated patients on dental benefits and coordinated proper payment with insurance companies.
Education
High School Diploma -
Arlington High School
Riverside, CA 08.2002 - 06.2006
Skills
Invoice processing
Billing systems and software
Claims processing
Payment posting
HIPAA compliance
Data entry proficiency
Customer engagement
Claim submission
Insurance verification
Medical billing expertise
Timeline
Billing Specialist
Olios Health LLC
05.2017 - Current
Treatment Coordinator
Dr. James D. Ellenberger
01.2010 - 03.2016
High School Diploma -
Arlington High School
08.2002 - 06.2006
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