Ashley Templeton
Fredericksburg,VA
Summary
Experienced Medical Assistant with expertise in technical, clerical, and patient support. Highly skilled in effectively dealing with patients and staff. Demonstrated knowledge of the medical sector and regulatory obligations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Procedure Clinic Lead and Coordinator
Capitol Breathe Free
Woodbridge , VA
10.2023 - Current
- Organized and facilitated procedure reviews with department heads.
- Advised management on potential risks associated with procedural changes.
- Ensured that all documentation was up-to-date and accurate.
- Acted as a liaison between internal teams and external vendors when necessary.
- Instructed patients regarding how to prepare for appointments.
- Followed up with patients and confirmed appointments.
- Reviewed insurance information with patients and processed copays.
- Informed patients regarding needed medical tests and procedures.
- Processed patient referrals to specialists, coordinating appointments and information transfer.
- Managed appointment cancellations and rescheduling, minimizing gaps in physicians' schedules.
- Gathered and passed instruments to surgeon during operation.
- Reviewed patient charts prior to surgery in order to be aware of their conditions or allergies.
- Performed pre-operative and post-operative examinations to check patients' vitals and health status.
- Communicated with patients after surgery to assess recovery and mitigate complications.
Administrative Assistant
Classic Iron INC
Fredericksburg , VA
09.2023 - Current
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Processed invoices for payment using accounting software applications.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Handled confidential documents in an organized fashion according to established protocol.
Administrative Assistant
Smartcom Home Technologies
Fredericksburg , VA
09.2023 - 09.2023
- Managed executive team's schedules and coordinated meetings
- Handled multiple incoming calls by answering inquiries and redirecting calls as needed.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Processed invoices for payment using accounting software applications.
- Handled confidential documents in an organized fashion according to established protocol.
- Scheduled appointments between clients and customers and internal staff members.
Occupational Medicine CMA
Mary Washington Healthcare
Fredericksburg , VA
08.2019 - 09.2022
- Managed daily operations of the Occupational Medicine clinic, including scheduling appointments and assigning staff.
- Performed electrocardiograms and monitored patients during exercise stress tests.
- Developed policies and procedures for the clinic to ensure quality service delivery.
- Performed drug testing on employees in accordance with company policies and procedures.
- Greeted patients and visitors in a professional and friendly manner.
- Collected payments from patients for services rendered.
- Managed medical records using an electronic health record system.
- Prepared patient charts prior to each appointment.
- Assisted physicians during examinations by providing instruments and supplies as needed.
- Performed routine laboratory tests such as urinalysis and blood draws.
- Administered injections, immunizations, medications, or treatments as directed by physician protocol.
- Performed basic clerical duties such as filing documents, entering data into the computer system, photocopying forms and documents.
- Maintained medical supply inventory levels and ordered additional supplies when needed.
- Followed HIPAA guidelines to ensure confidentiality of patient information.
- Processed referrals for specialist visits or diagnostic tests.
- Ensured that all required paperwork was completed accurately prior to submitting it for processing.
- Provided guidance to patients regarding their care plan or treatment options.
Medical Assistant
Coastal Carolina Internal medicine
Jacksonville , NC
10.2018 - 06.2019
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Demonstrated professionalism by skillfully managing phones, appointments, patients, and visitors.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
Education
Certified Clinical Medical Assistant - Medical
Caring For Life
Jacksonville, NC05.2018
High School Diploma -
Pamlico County High School
Bayboro, NC12.2007
Skills
- Patient Flow Management
- Medical Records Management
- Preparing Specimens and Samples
- Appointment Scheduling
- Charting and Clinical Documentation
- EMR Software
Certification
- Certified Clinical Medical Assistant- National Healthcareer Association
Timeline
Procedure Clinic Lead and Coordinator
Capitol Breathe Free
10.2023 - Current
Administrative Assistant
Classic Iron INC
09.2023 - Current
Administrative Assistant
Smartcom Home Technologies
09.2023 - 09.2023
Occupational Medicine CMA
Mary Washington Healthcare
08.2019 - 09.2022
Medical Assistant
Coastal Carolina Internal medicine
10.2018 - 06.2019
Certified Clinical Medical Assistant - Medical
Caring For Life
High School Diploma -
Pamlico County High School
- Certified Clinical Medical Assistant- National Healthcareer Association
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