Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Thibodeaux

Denham Springs,LA

Summary

Dynamic leader with a proven track record at Raising Cane's Restaurants, excelling in team management and customer engagement. Skilled in inventory control and passionate about customer satisfaction, I've implemented feedback-driven improvements, enhancing service quality. Adept in staff management and Safe Food Handling ensures operational excellence, contributing to significant customer loyalty and operational efficiency.

Overview

8
8
years of professional experience

Work History

Restaurant Manager

Raising Cane's Restaurants
05.2020 - Current

Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.

  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Receive 15 emails a day and respond to all of them within 2 hours.

CASHIER

Sunny's Fried Chicken
11.2017 - 05.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Answered about 35 calls a day with Customer questions or simply placing an order.

IHOP

Waitressing
11.2016 - 04.2017
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed approximately 15 mobile orders that a Customer placed on online.

Logan Farm's Honey Hams

Cashiers
09.2016 - 01.2017
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Managed approximately 30 incoming calls per day.

Education

No Degree -

GED
Watson, LA

Skills

  • Team Management
  • Inventory control and record keeping
  • Customer Engagement
  • Staff Management
  • Passion for customer satisfaction
  • Pre-shift walk-through

Timeline

Restaurant Manager

Raising Cane's Restaurants
05.2020 - Current

CASHIER

Sunny's Fried Chicken
11.2017 - 05.2018

IHOP

Waitressing
11.2016 - 04.2017

Logan Farm's Honey Hams

Cashiers
09.2016 - 01.2017

No Degree -

GED
Ashley Thibodeaux