ASHLEY THOMPSON
Polo,Missouri
Summary
Professional with solid background in community health and wellness. Demonstrates strong ability to engage with diverse populations, provide education, and support health initiatives. Skilled in team collaboration, adaptable to changing needs, and consistently achieves impactful outcomes. Known for effective communication, problem-solving, and empathy in delivering patient-centered care.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Community Health Worker
Ray County Hospital and Healthcare
09.2024 - Current
- Conduct outreach to identify individuals in need of health and social services.
- Assist clients in applying for and maintaining benefits such as Medicaid, SNAP, and housing assistance.
- Created and distributed health-related education materials to improve program awareness.
- Provide referrals to appropriate community-based organizations and healthcare providers based on client needs.
- Assisted clients in navigating complex healthcare systems by providing guidance on insurance coverage options and connecting them with appropriate providers or agencies.
- Participated in ongoing professional development opportunities to stay current on best practices in community health work, ensuring the delivery of quality services to clients.
- Helped organize and improve the organization’s employee wellness program, increasing staff participation through targeted health education, fitness challenges, and mental health resources.
Personal Trainer
Self-employed
01.2019 - Current
- Develop individualized fitness plans for clients based on goals and needs
- Monitor client progress, and adjust plans as needed each week
- Motivated clients to stay on track with fitness goals with positive and friendly approach
- Educate clients on proper exercise techniques and safety
- Educated clients on importance of proper nutrition to reach fitness objectives.
- Stay up to date on latest fitness trends and techniques, participate in continuing education and professional development opportunities
Certified Pharmacy Technician
Walmart Pharmacy
08.2017 - 09.2024
- Inputting and dispensing prescriptions
- Process third party billing claims and assist with prior authorization completion
- Maintain accurate patient records, medication inventory, and orders
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Administer vaccinations
Director of Operations
Chick-fil-A
01.2014 - 12.2016
- Monitored budget and utilized operational resources.
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Took inventory and replenished stock supplies
- Cash management for distributing and depositing money
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
Swim Instructor
Longview Community Center
06.2015 - 08.2015
- Explained and enforced all rules and regulations of facility to prevent accidents or emergency situations
- Evaluated each student's performance during swim sessions and delivered feedback
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
- Provided positive reinforcement and motivation to increase student confidence and performance.
Lifeguard
Oceans of Fun
01.2013 - 09.2013
- Administered first aid in event of injury, rescues swimmers in distress or danger of drowning, and administers CPR and/or artificial respiration, if necessary
- Maintained a safe swimming environment at all times
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
Education
Bachelor of Science - Health and Wellness
Purdue University Global
05.2024
Skills
- Mental health
- Motivational coaching
- First Aid/CPR
- Health promotion
- Health programming
- Nutrition
- Medicaid and Medicare knowledge
- Customer service
- Empathy
- Active listening
Certification
- American Council on Exercise; Personal Trainer, Fitness Nutrition Specialist, Pre and Postnatal Exercise, Diabetes Prevention, Community Physical Activity Leader
- Pharmacy Technician Certification Board; Certified Pharmacy Technician
- Certified Community Health Worker with honors- State Fair Community College
- Missouri Ship- Certified Medicare Counselor
Timeline
Community Health Worker
Ray County Hospital and Healthcare
09.2024 - Current
Personal Trainer
Self-employed
01.2019 - Current
Certified Pharmacy Technician
Walmart Pharmacy
08.2017 - 09.2024
Swim Instructor
Longview Community Center
06.2015 - 08.2015
Director of Operations
Chick-fil-A
01.2014 - 12.2016
Lifeguard
Oceans of Fun
01.2013 - 09.2013
Bachelor of Science - Health and Wellness
Purdue University Global
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