Ashley Thompson
Valrico
Summary
Reliable and hardworking professional with a strong sense of responsibility and dedication. Experienced in coordinating tasks and supporting professionals to ensure organization, focus, and readiness for daily operations. Committed to achieving excellence in both personal and professional settings. Proven ability to manage multiple projects efficiently while maintaining accuracy, attention to detail, and pride in producing quality work. I strive to do my absolute best in my professional and personal life, while taking pride in all that I do.
Overview
14
14
years of professional experience
Work History
Background Investigator
Hillsborough County Sheriff's Office
10.2025 - Current
- Conducted comprehensive background investigations to assess suitability for employment and security clearance.
- Analyzed and verified criminal history, financial records, and personal references to ensure accuracy of reports.
- Collaborated with law enforcement agencies to obtain necessary documentation and information for investigations.
- Developed detailed investigative reports outlining findings and recommendations based on thorough research.'
- Interview applicants when selected for backgrounds.
Administrative Assistant III
Hillsborough County Sheriff's Office, Human Resources Division
08.2023 - 10.2025
- Maintaining files within the Human Resources Division.
- Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner.
- Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, and maintaining records.
- Supporting various Sheriff's Office Departments and hiring managers with vacancies.
- Responsible for posting and recruiting for internal sworn job vacancies.
- Reviewing and processing internal applications during the promotional cycle for, Corporal and ranks above.
- Verifying Detective eligibility on Detective vacancies.
- Creating and tracking memorandums leaving Human Resources.
- Responsible for purchasing and maintaining the office supplies budget.
- Maintaining the organizational flow chart for Human Resources.
- Scheduling training classes for the different departments within Human Resources.
- Maintaining the DEO Recruitment Bonus spreadsheet, documents, and state checks.
- Maintained work orders for the department.
Office Assistant III
Hillsborough County Sheriff's Office, Uniform Supply Section
09.2020 - 08.2023
- Providing exceptional customer service to employees visiting the Uniform Supply Section.
- Creating purchase requisitions, receiving and reconciling invoices.
- Monitoring the Uniform Order System queue and updating status.
- Lead employee responsible for approving and/or denying uniform exception requests.
- Generate emails to employees regarding denied uniform requests and other questions regarding order status.
- Creating inventory stock requests for bi-weekly deliveries and receive items.
- Write and respond to time sensitive emails and requests.
- Provide training and assistance to team members.
- Act as General Manager during her absence.
- Assist the General Manager with administrative duties such as attending meetings, interviews, generating reports, reviewing memos, and managing inventory quantities.
- Perform other clerical tasks, as needed.
Community Service Aide
Hillsborough County Sheriff's Office, Criminal Registration Unit / House Arrest
05.2015 - 09.2020
- Greet the public as they report to CRU for annual registration or re-entry.
- Answer telephone inquiries and/or route calls to appropriate individuals and take messages, as needed.
- Accept/sort packages and interoffice mail.
- Clerical tasks such as researching registrants status, correcting reports, logging records, inputting registrants information into data base.
- Provide administrative support to the supervisors and deputies assigned to unit.
- Maintained the cleanliness of the area and ensure supplies needed for the CRU and House Arrest are stocked and available.
- Complete paperwork and registrations for convicted felony registrants, sex offenders and walk-in self arrests.
- Advise supervisors on stand-by status for court appearances.
Receptionist
JSA Medical Group
08.2014 - 03.2015
- Answer telephone calls, scheduling appointments.
- Maintaining doctors schedule.
- Verifying health insurance and billing.
Bartender / Server
Genghis Grill
12.2011 - 06.2014
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Education
High School Diploma -
Brandon High School
Florida06-2011
Skills
- MDT
- Human Resources / Recruiting experience
- Office Management
- Communication
- Multitasking and organization
- Dedicated Team Player
- Microsoft Word
- Microsoft Excel
- Operating embroidery machines and heat press
- Workday - inventory and purchasing, job requisitions, managing applications internally
- Background investigations
- Interview techniques
- Investigative research
- Multitasking Abilities
- Problem-solving abilities
Timeline
Background Investigator
Hillsborough County Sheriff's Office
10.2025 - Current
Administrative Assistant III
Hillsborough County Sheriff's Office, Human Resources Division
08.2023 - 10.2025
Office Assistant III
Hillsborough County Sheriff's Office, Uniform Supply Section
09.2020 - 08.2023
Community Service Aide
Hillsborough County Sheriff's Office, Criminal Registration Unit / House Arrest
05.2015 - 09.2020
Receptionist
JSA Medical Group
08.2014 - 03.2015
Bartender / Server
Genghis Grill
12.2011 - 06.2014
High School Diploma -
Brandon High School