Open To Work
Hi, I’m
Ashley Tooley
Buffalo
Summary
Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.
Overview
16
years of professional experience
2008
years of post-secondary education
Work History
Carrabba's RestaurantAmherst
Server
10.2022 - 05.2025
Job overview
- Provided exceptional service to high volume of daily customers.
- Assisted in training new servers.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
Cracker Barrel RestaurantBuffalo
Server Trainer
08.2015 - 10.2022
Job overview
- Demonstrated proper table setting and customer service techniques.
- Observed and evaluated server performance during training sessions.
- Maintained a positive work environment through effective communication and support.
- Conducted comprehensive training sessions for new servers, focusing on menu knowledge, customer service skills, and POS system operation.
Community Services For Every1Buffalo
Direct Support Professional
04.2009 - 05.2017
Job overview
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Facilitated communication between clients and their families or guardians.
- Maintained accurate documentation of client activities and progress notes.
- Trained new staff on protocols for client care and support services.
Education
Sweet Home High SchoolAmherst, NY
Erie Community CollegeBuffalo, NY
Some College (No Degree) from Nursing
Skills
- Exceptional customer service
- Training new staff
- Time management
- Effective communication
- Multitasking and organization
Work Preference
Job Search Status
Open to workWork Type
Part TimeFull TimeLocation Preference
On-SiteHybridSalary Range
$15/hr - $1000/hrTimeline
Server
Carrabba's Restaurant
10.2022 - 05.2025
Server Trainer
Cracker Barrel Restaurant
08.2015 - 10.2022
Direct Support Professional
Community Services For Every1
04.2009 - 05.2017
Sweet Home High School
06.2007
Erie Community College
Some College (No Degree) from Nursing