Ashley Turner
Bloomfield,NJ
Summary
To build a long term career with opportunities for growth, to enhance my educational and professional skills in a stable dynamic workplace; seeking a position with an opportunity for professional challenges.
Overview
2026
2026
years of professional experience
Work History
Medical Secretary
Hackensack Meridian Health
Paramus, NJ
07.2024 - Current
- Prioritized calls through screening process and transferred calls and recorded messages for appropriate personnel.
- Managed front desk operations efficiently while greeting patients warmly and addressing their concerns professionally.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Supported healthcare professionals by efficiently managing high volume of patient calls and inquiries, ensuring timely responses.
Public Safety Officer
Rutgers University
Newark, NJ
05.2022 - 2023
- Documented incidents and actions during shifts, improving communication between team members and supervisors.
- Generated reports on public safety initiatives, contributing to strategic planning and resource allocation decisions.
- Contributed to emergency response plan development by assessing community threats and vulnerabilities.
Concierge
Cooperman Barnabas Medical Center
Livingston, Nj
01.2023 - 2024
- Efficiently managed high volume of incoming calls with professionalism.
- Addressed guest inquiries promptly, reinforcing commitment to service excellence.
- Implemented conflict management strategies to resolve issues effectively.
- Reduced wait times by optimizing check-in and check-out procedures.
- Simultaneously balanced multiple tasks within a fast-paced environment.
Administrative Assistant
Rutgers University; Office of Community Partnerships
Newark, Nj
2021 - 2022
- Facilitated outstanding customer service with timely responses to inquiries and effective issue resolution.
- Developed strong client relationships to foster trust and satisfaction.
- Upheld confidentiality of sensitive information by complying with stringent privacy policies.
- Executed precise data entry and database management for accurate record-keeping.
- Streamlined management of vital company information to enhance operational effectiveness.
Education
High School Diploma -
Newark Collegiate Academy
Newark, NJ01.2017
Skills
- Strategic planning
- Professionalism
- Attention to detail
- Organization
- Time management
- Strong work ethic
- Administrative support experience
- HIPAA compliance
- Medical terminology
- Clinical support
- Detail-oriented approach
Timeline
Medical Secretary
Hackensack Meridian Health
07.2024 - Current
Concierge
Cooperman Barnabas Medical Center
01.2023 - 2024
Public Safety Officer
Rutgers University
05.2022 - 2023
Administrative Assistant
Rutgers University; Office of Community Partnerships
2021 - 2022
High School Diploma -
Newark Collegiate Academy