Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ashley Valdovinos

Dalton,GA

Overview

9
9
years of professional experience

Work History

Dental Assistant

Dalton Family & Cosmetic Dentistry
11.2022 - Current
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Sterilized rooms and prepped equipment and instruments for procedures daily.
  • Prepared patient x-rays and images for dentist review.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
  • Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.

Optician Technician

Braun Eye Care
09.2014 - 08.2022
  • Improved patient satisfaction by conducting thorough pre-testing and accurate measurements for glasses and contact lenses.
  • Enhanced optical department efficiency by maintaining a clean, organized, and well-stocked inventory of frames and lenses.
  • Ensured customer satisfaction with precise adjustments, repairs, and fittings for eyewear.
  • Collaborated with optometrists to provide optimal patient care and accurately address any vision concerns.
  • Educated patients on proper eyewear maintenance and care, reducing returns and enhancing overall satisfaction.
  • Assisted in training new optician technicians, fostering a team-oriented work environment focused on quality patient care.
  • Provided exceptional customer service by promptly addressing questions or concerns regarding eyewear purchases or insurance claims.
  • Safeguarded patient privacy by diligently adhering to HIPAA regulations when handling sensitive information.
  • Conducted regular inventory checks to ensure accurate stock levels and promptly reordered supplies as needed, reducing the risk of shortages during peak times.
  • Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
  • Managed administrative duties with phone reception, appointment scheduling and payment processing.

Education

High School Diploma -

Coahulla Creek High School
Dalton, GA
05.2014

Skills

  • Patient Scheduling
  • Insurance Billing
  • Emergency Response Preparedness
  • OSHA Regulations Knowledge
  • Customer Service Orientation
  • CPR Certification
  • Multitasking Abilities
  • HIPAA Compliance Understanding
  • Cross-Training Capabilities
  • Professionalism and Etiquette
  • Customer Service

Languages

Spanish
English

Timeline

Dental Assistant

Dalton Family & Cosmetic Dentistry
11.2022 - Current

Optician Technician

Braun Eye Care
09.2014 - 08.2022

High School Diploma -

Coahulla Creek High School
Ashley Valdovinos