Ashley Valdovinos
Dalton,GA
Overview
9
9
years of professional experience
Work History
Dental Assistant
Dalton Family & Cosmetic Dentistry
11.2022 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for procedures daily.
- Prepared patient x-rays and images for dentist review.
- Explained treatment procedures and instructed patients on home care guidelines.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
Optician Technician
Braun Eye Care
09.2014 - 08.2022
- Improved patient satisfaction by conducting thorough pre-testing and accurate measurements for glasses and contact lenses.
- Enhanced optical department efficiency by maintaining a clean, organized, and well-stocked inventory of frames and lenses.
- Ensured customer satisfaction with precise adjustments, repairs, and fittings for eyewear.
- Collaborated with optometrists to provide optimal patient care and accurately address any vision concerns.
- Educated patients on proper eyewear maintenance and care, reducing returns and enhancing overall satisfaction.
- Assisted in training new optician technicians, fostering a team-oriented work environment focused on quality patient care.
- Provided exceptional customer service by promptly addressing questions or concerns regarding eyewear purchases or insurance claims.
- Safeguarded patient privacy by diligently adhering to HIPAA regulations when handling sensitive information.
- Conducted regular inventory checks to ensure accurate stock levels and promptly reordered supplies as needed, reducing the risk of shortages during peak times.
- Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
Education
High School Diploma -
Coahulla Creek High School
Dalton, GA05.2014
Skills
- Patient Scheduling
- Insurance Billing
- Emergency Response Preparedness
- OSHA Regulations Knowledge
- Customer Service Orientation
- CPR Certification
- Multitasking Abilities
- HIPAA Compliance Understanding
- Cross-Training Capabilities
- Professionalism and Etiquette
- Customer Service
Languages
Spanish
English
Timeline
Dental Assistant
Dalton Family & Cosmetic Dentistry
11.2022 - Current
Optician Technician
Braun Eye Care
09.2014 - 08.2022
High School Diploma -
Coahulla Creek High School