Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Sterilized rooms and prepped equipment and instruments for procedures daily.
Prepared patient x-rays and images for dentist review.
Explained treatment procedures and instructed patients on home care guidelines.
Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
Optician Technician
Braun Eye Care
09.2014 - 08.2022
Improved patient satisfaction by conducting thorough pre-testing and accurate measurements for glasses and contact lenses.
Enhanced optical department efficiency by maintaining a clean, organized, and well-stocked inventory of frames and lenses.
Ensured customer satisfaction with precise adjustments, repairs, and fittings for eyewear.
Collaborated with optometrists to provide optimal patient care and accurately address any vision concerns.
Educated patients on proper eyewear maintenance and care, reducing returns and enhancing overall satisfaction.
Assisted in training new optician technicians, fostering a team-oriented work environment focused on quality patient care.
Provided exceptional customer service by promptly addressing questions or concerns regarding eyewear purchases or insurance claims.
Safeguarded patient privacy by diligently adhering to HIPAA regulations when handling sensitive information.
Conducted regular inventory checks to ensure accurate stock levels and promptly reordered supplies as needed, reducing the risk of shortages during peak times.
Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
Managed administrative duties with phone reception, appointment scheduling and payment processing.
Education
High School Diploma -
Coahulla Creek High School
Dalton, GA
05.2014
Skills
Patient Scheduling
Insurance Billing
Emergency Response Preparedness
OSHA Regulations Knowledge
Customer Service Orientation
CPR Certification
Multitasking Abilities
HIPAA Compliance Understanding
Cross-Training Capabilities
Professionalism and Etiquette
Customer Service
Languages
Spanish
English
Timeline
Dental Assistant
Dalton Family & Cosmetic Dentistry
11.2022 - Current
Optician Technician
Braun Eye Care
09.2014 - 08.2022
High School Diploma -
Coahulla Creek High School
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