Ashley Veenendaal
Murray,Utah
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Owner
Peat Valley Botanicals
Salt Lake City, UT
01.2021 - Current
- Maintained thorough knowledge of needs, characteristics, and varieties of flowers and greenery used in shop to inform arrangement decisions and provide information to customers.
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
- Collaborated closely with customers to create unique designs for bouquets, wreaths, and gifts.
- Researched latest design trends, colors, and vendor products for use in new pieces.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Possess in-depth knowledge of various types of flowers and their seasonal availability.
- Worked closely with clients to understand their needs and design flower arrangements that perfectly match their vision.
Event Sales
Culinary Crafts Catering
Salt Lake City, UT
09.2013 - 12.2021
- Enhanced sales volume through skilled support to both new and inactive customers.
- Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
- Increased customer awareness and engagement by connecting with prospective clients via telephone, email and face-to-face visits.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Created and presented proposals and built successful RFPs for new events.
- Handled client questions and concerns via different communication channels to deliver exceptional customer service.
- Coordinated vendors, timelines and budgets for events.
- Helped with end-to-end event planning process through meetings, walk-throughs and day-of execution.
- Developed diagrams and floor plans with event setup requirements.
- Continuously met or exceeded corporate sales goals for annual and quarterly timelines.
Skills
- Consultative Sales Techniques
- Merchandising and Displays
- Order Preparation and Processing
- Account Servicing
- Brand Marketing
- Customer Billing
- Client Base Retention
- Detail-Oriented
- Bid Request Management
- Verbal and Written Communication
- Problem-Solving
Timeline
Owner
Peat Valley Botanicals
01.2021 - Current
Event Sales
Culinary Crafts Catering
09.2013 - 12.2021
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