Ashley Vega
Budd Lake,NJ
Summary
Dedicated medical professional with strong secretarial and customer service skills, experienced in managing front desk operations and multiline telephone systems. Proficient in insurance verification, patient information updates, and HIPAA compliance. Fluent in both Spanish and English, enhancing communication with diverse patient populations. Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
Warren Primary Care
04.2024 - Current
- Handle multiple incoming calls efficiently.
- Ensured accuracy in the validation of client insurance information.
- Managed document transmission using fax and scanning processes.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
Patient Service Representative
Summit Medical Group
Berkeley Heights, NJ
12.2015 - 10.2018
- Ensured timely responses to telephone inquiries.
- Streamlined procedures for verifying accuracy of insurance policies.
- Maintained precise medical documentation for patient profiles.
- Managed duties of faxing, scanning, and gathering information effectively.
Caretaker
Bayada Home Care
Dover, NJ
06.2015 - 08.2017
- Supported patients in their daily activities.
- Promoted rehabilitation by aiding in safe and effective movement practices.
- Monitored and logged patient vital signs.
- Maintained comprehensive and up-to-date medical histories.
Education
CNA / HHA -
County College of Morris
01.2010
HS Diploma -
Dover High School
Dover01.2009
Phlebotomy Technician -
Ace Healthcare Training
EKG Technician -
Ace Healthcare Training
Medical Assistant -
Ace Healthcare Training
Skills
- Skilled in Task Prioritization and Execution
- Insurance Verification Expertise
- Proficient in Medical Terminology
- Patient Record Organization
- Front Desk Management
- Telecommunications Expertise
- Effective Client Relations
- Data management
- Schedule management
- Timely Data Input
- Simultaneous interpretation
- Accounts Receivable Management
- HIPAA Compliance Knowledge
References
Available upon request.
Languages
Spanish
Professional
English
Professional
References
References available upon request.
Timeline
Administrative Assistant
Warren Primary Care
04.2024 - Current
Patient Service Representative
Summit Medical Group
12.2015 - 10.2018
Caretaker
Bayada Home Care
06.2015 - 08.2017
CNA / HHA -
County College of Morris
HS Diploma -
Dover High School
Phlebotomy Technician -
Ace Healthcare Training
EKG Technician -
Ace Healthcare Training
Medical Assistant -
Ace Healthcare Training