Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Ashley Veldhaus

Cincinnati

Summary

Proven customer service expert with a track record of enhancing customer satisfaction at Walgreens. Skilled in quality control and maintaining patience under pressure, I excel in high-stakes environments, ensuring timely and accurate photo printing services. My attention to detail and commitment to excellence have significantly improved client satisfaction, showcasing my reliability and exceptional service skills.

Overview

3
3
years of professional experience

Work History

Customer Service Cashier

Walgreens
08.2019 - 08.2022
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Assisted clients in selecting appropriate materials and finishes for their printed photos.
  • Organized workflow to meet tight deadlines without compromising print quality or client satisfaction.
  • Enhanced customer satisfaction by providing timely and accurate photo printing services.
  • Managed photo lab inventory, placing orders for toner, ink and paper when supplies were low.

Education

Associate of Applied Science - American Sign Language

Cincinnati State Technical And Community College
Cincinnati, OH
01-2025

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure

Interests

  • I enjoy sketching, painting, and drawing, which helps improve my creativity and attention to detail
  • Dancing
  • Swimming
  • Volunteering at local animal shelters and rescue organizations

Timeline

Customer Service Cashier

Walgreens
08.2019 - 08.2022

Associate of Applied Science - American Sign Language

Cincinnati State Technical And Community College
Ashley Veldhaus