Ashley Victor
La Porte,TX
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
1
1
year of professional experience
Work History
Operations Manager
Down South Exteriors LLC
10.2023 - 04.2024
- Supervised staff and kept employees compliant with company policies and procedures.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Managed payroll data entry and processing for 10-20 employees to comply with predetermined company guidelines.
- Developed comprehensive financial reports for executive decision-making support.
Administration
Down South Exteriors LLC
10.2023 - 04.2024
- Handled office administration tasks.
- Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
- Facilitated employee onboarding experience by coordinating orientation sessions and completing necessary paperwork efficiently.
- Reduced administrative workload for supervisors, managing calendar appointments and coordinating meeting logistics.
- Recorded expenses and maintained accounting records.
- Safeguarded private information through meticulous record-keeping practices, adhering to company confidentiality policies at all times.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Education
Bachelor of Science - Business
University of Houston - Clear Lake
Houston, TX12.2023
Associates -
San Jacinto College District
Pasadena, TX05.2020
High School Diploma -
La Porte High School
La Porte, TX05.2020
Skills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
- Inventory Management
- MS Office
- Client Relationships
- Process Improvement
Timeline
Operations Manager
Down South Exteriors LLC
10.2023 - 04.2024
Administration
Down South Exteriors LLC
10.2023 - 04.2024
Bachelor of Science - Business
University of Houston - Clear Lake
Associates -
San Jacinto College District
High School Diploma -
La Porte High School
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