Ashley Viles
Eddington,ME
Summary
Experienced with managing billing processes and ensuring accurate financial records. Utilizes financial software to streamline invoicing and payment procedures. Knowledge of effective communication and problem-solving to address billing discrepancies and maintain client satisfaction.
Overview
7
7
years of professional experience
Work History
Billing Administrator
NorthEast Pain Management
09.2021 - Current
- Calculating and collecting payments for medical procedures and services.
- Submitting and following up on medical claims to insurance providers.
- Coordinated communication between patients and insurance companies to resolve billing inquiries efficiently.
- Trained new staff on billing software and company policies to ensure consistency in operations.
- Managed accounts receivable, tracking outstanding balances and following up on delinquent accounts.
- Communicating with healthcare providers to ensure proper billing practices.
- Processed and verified patient billing information, ensuring accuracy and compliance with insurance protocols.
Surgical Specialist
Northern Lights Orthopedics
05.2020 - 09.2021
- Responsible for effectively scheduling multiple surgeries and appointments per surgeon request
- Obtaining medical clearances from multiple different departments across the country
- Collaborated with surgical teams to ensure optimal patient preparation and safety protocols.
- Assisted in implementing new surgical techniques to enhance operational efficiency and patient outcomes.
- Working efficiently with surgeons, physician assistants and medical assistants
- The specialist for MRI referrals and prior authorizations
Service Operations Analyst
Athenahealth
Belfast, ME
07.2019 - 09.2020
- Analyzed service operations data to identify trends and improve process efficiency.
- Collaborated with cross-functional teams to enhance service delivery and operational workflows.
- Developed and maintained dashboards for real-time tracking of performance metrics.
- Led initiatives to streamline communication between departments, reducing response times.
Education
No Degree -
Kennebec Valley Community College
Fairfield & Hinkley01-2018
High School Diploma - undefined
Erskine Academy
China, ME06-2017
Skills
- Excellent Customer Service
- Customer service
- Claims processing
- Accounts receivable management
Timeline
Billing Administrator
NorthEast Pain Management
09.2021 - Current
Surgical Specialist
Northern Lights Orthopedics
05.2020 - 09.2021
Service Operations Analyst
Athenahealth
07.2019 - 09.2020
High School Diploma - undefined
Erskine Academy
No Degree -
Kennebec Valley Community College