Ashley Vilhauer
Caldwell,ID
Summary
Dynamic and results-driven professional with extensive experience in customer service and installation roles at Office Environment Company. Proven ability to enhance customer satisfaction through effective problem-solving and teamwork. Skilled in managing inventory and reducing errors, ensuring high-quality outcomes while fostering strong relationships with clients and vendors. Reliable and punctual, committed to excellence.
Overview
17
17
years of professional experience
Work History
Sales Associate
Cosmoprof
Nampa, ID
12.2023 - Current
- Organized racks and shelves to enhance store visual appeal and promote merchandise effectively.
- Handled cash transactions accurately while adhering to company policies.
- Built relationships with customers, fostering loyalty and repeat business.
- Managed returns, exchanges, and refunds in compliance with store policy.
- Prepared merchandise for sales floor through efficient pricing and tagging.
- Rotated stock and restocked shelves to ensure product availability and optimal presentation.
Produce/ Meat Associate
Walmart
Caldwell, ID
11.2023 - 05.2024
- Reduced product waste by closely monitoring inventory levels and implementing proper rotation practices.
- Participated in weekly meetings with management to discuss department goals, challenges, and strategies for improvement.
- Collaborated with team members to ensure efficient workflow and timely completion of daily tasks.
- Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines and procedures.
Lead Installer
Office Environment Company
Boise, ID
11.2020 - 12.2022
- Improved customer satisfaction by providing efficient and accurate installations.
- Reduced installation errors, implementing thorough quality control measures.
- Mentored junior installers, fostering a positive learning environment for skill development.
- Provided on-site supervision, ensuring proper adherence to safety regulations and protocols.
- Managed inventory effectively, maintaining adequate stock levels for ongoing projects while minimizing overstock costs.
- Maintained detailed records of completed installations, ensuring seamless handover to service departments for ongoing maintenance support.
Lead Installer
K&M Installations
Modesto, CA
01.2016 - 11.2020
- Loaded and unloaded building materials used for construction.
- Laid out materials and system components to prepare for installation.
- Installed complete systems at new residential and business construction sites.
- Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.
- Provided on-site supervision, ensuring proper adherence to safety regulations and protocols.
Lead Installer
Rightway Systems
Santa Clara, CA
03.2008 - 01.2016
- Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.
- Installed complete systems at new residential and business construction sites.
- Loaded and unloaded building materials used for construction.
- Reduced installation errors, implementing thorough quality control measures.
- Managed maintenance activities, supervised staff, and inspected equipment.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
Education
Esthetics
The Salon Professional Academy
Nampa, ID10.2023
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Reliable and punctual
Timeline
Sales Associate
Cosmoprof
12.2023 - Current
Produce/ Meat Associate
Walmart
11.2023 - 05.2024
Lead Installer
Office Environment Company
11.2020 - 12.2022
Lead Installer
K&M Installations
01.2016 - 11.2020
Lead Installer
Rightway Systems
03.2008 - 01.2016
Esthetics
The Salon Professional Academy