Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walgreen's Pharmacy
2600 Vine Street, Hays 67601
11.2021 - Current
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
Counted and labeled prescriptions with correct item and quantity.
Stocked, labeled and inventoried medication to keep accurate records.
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
Communicated directly with doctors offices via telephone, fax, and email.
Completed paperwork, entering prescription and insurance or billing information into patient profiles.
Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
Maintained drug inventory levels by ordering necessary medications and supplies.
Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
Maintained proper drug storage procedures, registries, and records for controlled drugs.
Collected co-payments or full payments from customers.
Resolved non-routine issues like third-party billing, computer system and customer service issues.
Education
High School Diploma -
Northwest Kansas Technical College
Hays
11-2021
Skills
Prescription Order Verification
Dispensing Medications
Organization and Prioritization
Storage Maintenance and Security
Prescription Pricing
Prescription Filling and Labeling
Prescription Refill Fulfillment
Answering and Routing Calls
Patient Profile Setup
Pharmaceuticals Mixing
Dosage Calculation
Traveled to Great Bend to train new employees to help enhance their skills & knowledge within the work place