Ashley Waggoner
Wichita
Summary
Hardworking and passionate job seeker with strong organizational skills. Multi-tasking and fast pace environment. Ready to help team achieve company and personal goals. Team member!
Overview
5
5
years of professional experience
Work History
Assistant Manager
Famous Footwear
04.2023 - 10.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Shift Manager
Chick N Max
06.2022 - 03.2023
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
Waitress
Bite Me BBQ
12.2021 - 06.2022
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
Server
Olive Garden Restaurant
03.2019 - 12.2021
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
None - None
Andover Central High School
Andover, KS05.2010
Skills
- Customer Relations
- Customer Relationship Management
- Cost Control
- Staff Training
- Time Management
- Customer Service and Satisfaction
- Product and Service Knowledge
- Operational Efficiency and Safety
- Retail Space Planning
- Directing Team Members
- Sales Reporting
- Team Motivation
- Policy Administration
- Money Handling
- Training and Development
- Orientating and Training
- Shift Coverage
- Managing Multiple Priorities
- High-Volume Dining
- Employee Coaching and Mentoring
- Cash Deposits and Receipts
- Maximizing Profitability
- Social Perceptiveness
- Training
Timeline
Assistant Manager
Famous Footwear
04.2023 - 10.2023
Shift Manager
Chick N Max
06.2022 - 03.2023
Waitress
Bite Me BBQ
12.2021 - 06.2022
Server
Olive Garden Restaurant
03.2019 - 12.2021
None - None
Andover Central High School