Ashley Walker
Chicago,IL
Summary
Customer-oriented Supervisor with 7 years of hands-on experience overseeing employee performance and offering knowledgeable guidance and support. Expert in retail industry best practices and principles of employee management. Blends superb time management and organizational skills to drive group success.
Overview
11
11
years of professional experience
Work History
Supervisor
Family Dollar
Chicago, IL
11.2022 - 01.2024
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
CTA
Customer Service Associates
Chicago, IL
12.2018 - 11.2022
- Responded promptly to customer complaints or concerns about service levels or delays.
- Verified payment of fares from passengers as required by policy and procedure.
- Operated a wheelchair lift when necessary to assist disabled individuals onto the bus.
- Provided directions to passengers regarding their destinations upon request.
Machine Operator
OSI
Chicago, IL
07.2013 - 03.2015
- Set up and operate machine tools to produce precision parts and instruments.
- Monitor the feed and speed of machines during the machining process.
- Check products for accuracy using measuring instruments such as calipers, micrometers, gauges.
- Inspect finished workpieces to ensure conformance with specifications.
- Maintain records of completed work and production data including volume produced and time required for each task.
Education
Associate of Science - Pharmacy
Malcolm X College
Chicago, IL06-2026
High School Diploma -
Lincoln Park High School
Chicago, IL06-2012
Skills
- Staff Training and Development
- Policy Implementation
- Team Leadership
- Workforce Management
Other Qualifications
- Pharmacy Technician License
- 049297886
- Exp 3/31/2025
Timeline
Supervisor
Family Dollar
11.2022 - 01.2024
CTA
Customer Service Associates
12.2018 - 11.2022
Machine Operator
OSI
07.2013 - 03.2015
Associate of Science - Pharmacy
Malcolm X College
High School Diploma -
Lincoln Park High School