Ashley Walker
Lafayette,GA
Summary
Dynamic and organized professional with experience as a Receptionist at Cheaha Animal Hospital, excelling in customer relations and front desk operations. Proven ability to enhance efficiency through effective communication and problem-solving skills, ensuring a welcoming environment and streamlined appointment scheduling. Committed to delivering exceptional service with a calm demeanor.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Receptionist
Chupp and Sons Logging
Heflin, AL
08.2024 - Current
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered central telephone system and directed calls accordingly.
Teacher’s Assistant
Tallapoosa Christian Academy (otterlearning)
Tallapoosa, GA
05.2023 - 07.2024
- Promoted a positive learning environment by establishing clear expectations and maintaining open lines of communication with students, parents, and staff.
- Improved student comprehension by implementing innovative teaching methods and incorporating visual aids in lessons.
- Provided timely feedback to students on their performance, allowing them to make adjustments as needed for continued improvement.
- Assisted students with special needs in achieving academic success through individualized instruction and personalized support strategies.
- Fostered strong relationships with parents through regular communication about student progress and areas for growth, ultimately contributing to improved home-school partnerships.
Teacher’s Assistant
Heflin First United Methodist Church
Heflin, AL
05.2022 - 05.2023
- Served as a positive role model for students by demonstrating professionalism, respectfulness, and an unwavering commitment to education excellence.
- Ensured the safety of all students by adhering strictly to school policies regarding proper supervision during class times as well as extracurricular activities.
- Facilitated effective learning experiences for students by utilizing a variety of instructional techniques to meet their unique needs.
- Enhanced students'' critical thinking skills through problem-solving activities and group collaboration exercises.
Receptionist
Cheaha Animal Hospital
Oxford,AL
07.2020 - 01.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Ranburne Highschool
Ranburne, ALSkills
- Organization skills
- Telephone skills
- Data entry
- Verbal and written communication
- Customer/Client relations
- Scheduling appointments
- Greeting and seating clients
- Office management
- Front desk operations
- Phone etiquette
- Positive and professional
- Calm demeanor
Accomplishments
- Assisted management with the training of two new staff members.
- Supervised team of two staff members.
Languages
English
Full Professional
Certification
CPR CERTIFIED , Also have taken online classes for otter learning , will add those certificates when they release them to me.
Timeline
Receptionist
Chupp and Sons Logging
08.2024 - Current
Teacher’s Assistant
Tallapoosa Christian Academy (otterlearning)
05.2023 - 07.2024
Teacher’s Assistant
Heflin First United Methodist Church
05.2022 - 05.2023
Receptionist
Cheaha Animal Hospital
07.2020 - 01.2022
Ranburne Highschool