Ashley Walls
Kennewick,WA
Summary
Experienced Restaurant Manager skilled in inventory control, staff scheduling, and compliance with health regulations. Successfully implemented systems that reduced waste and improved labor cost efficiency, contributing to enhanced operational performance and customer satisfaction.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Restaurant Manager
WKS Restaurant Group
11.2021 - 05.2026
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Trained and mentored staff, fostering a collaborative and high-performance team environment.
- Implemented inventory control systems, reducing waste and optimizing supply chain management.
- Developed staff schedules to align with business needs, improving labor cost efficiency.
- Reconciled cash and credit card transactions to maintain accurate records.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Server
Manuels Mexican Restaurant
11.2020 - 07.2021
- Managed multiple tables simultaneously, ensuring timely order delivery and attention to guest needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
Server
Macaroni Grill
11.2019 - 05.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Education
GED -
Youngker Highschool
Buckeye, AZSkills
- Customer engagement
- Inventory control and record keeping
- Team management
- Point of sale (POS) system operation
- Organization and prioritization
- Staff scheduling
- Food service background
- Kitchen equipment operation and maintenance
- Pre-shift walk-through
- Kitchen oversight
- Table management
Certification
- Certified Food Protection Manager, Always Food Safe - 06-04-2025 / 06-04-2030
Timeline
Restaurant Manager
WKS Restaurant Group
11.2021 - 05.2026
Server
Manuels Mexican Restaurant
11.2020 - 07.2021
Server
Macaroni Grill
11.2019 - 05.2020
GED -
Youngker Highschool