Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
7
7
years of professional experience
Work History
Housing and Essential Needs Director
Share
06.2023 - Current
Supervise 4 different programs under Affordable Housing and Stability: Housing and Essential Needs, FCS, RentWell, and our Share owned properties (property management).
Generating reports to ensure we meet contractual obligations, funding requirements, and budgets.
Leading staff in supporting clients to achieve housing stability goals.
Maintaining positive relationships with landlords and vendors.
Approving employee time, check and other spending requests, and working close with accounting and other sectors of our organization.
Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
Lead Permanent Supportive Housing Case Manager
Share
09.2021 - 06.2023
Direct support to staff
Conduct weekly meetings and reports
Complete annual lease renewals, inspections, and documents
Support clients in ways that encourage growth
Maintain HUD regulations and guidelines
Connect clients to community resources
Advocate for clients
Visit properties and ensure clients are abiding by program rules
Landlord tenant resolution
Knowledge of basic property management
Built strong relationships with local landlords to increase available housing options for clients in need.
Assisted clients in developing budgeting skills and financial planning strategies necessary for maintaining stable housing situations longterm.
Established partnerships within the community to address various barriers faced by clients seeking stable housing opportunities, such as employment or mental health support services.
Enhanced client self-sufficiency through the coordination of relevant community resources and services.
Case Manager/Discharge Coordinator
Recovery Village Ridgefield
03.2021 - 09.2021
Case management for residential and detox patients
Discharge planning, coordinating referrals with corporate office, assisting with FMLA and STD applications, and assisting patients with legal matters
Case Manager
Sea Mar Community Health Centers CSNW
03.2020 - 03.2021
Providing person-centered peer support services to individuals experiencing homelessness, mental health, and substance abuse disorders
Assisting and connecting clients with resources such as housing, mental health, treatment, basic needs, SSI/SDI, SNAP and cash assistance
Applying motivational interviewing and supporting clients where they are at
Maintain accurate and timely documentation in client files
House Manager/Case Manager
Xchange Recovery
09.2017 - 10.2020
I managed a house for woman in recovery and also case managed women through Xchange Recovery
Conduct house meetings, collect program fees, dispense medications, write detailed reports on progress, help the women meet goals, help find necessary resources, conduct urine analysis screenings, check chores, and provide support and guidance as needed