Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Bar Manager
Sonora Tap Room
Sonora, CA
04.2023 - Current
Maintained accurate records of liquor inventory and purchases for budgeting purposes.
Worked in close collaboration with team members to ensure customers received high-quality service.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Enforced safety regulations and ensured proper sanitation practices were followed by all employees.
Poured wine, beer and cocktails for patrons.
Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
Server
The Standard
Sonora, CA
04.2022 - Current
Promoted desserts, appetizers and specialty drinks to optimize sales.
Operated POS terminals to input orders, split bills and calculate totals.
Took orders from customers accurately and in a timely manner.
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Provided exceptional service to high volume of daily customers.
Front of House Manager
The Rock of Twain Harte
Twain Harte, CA
01.2015 - 04.2023
Developed goals and plans to prioritize, organize and accomplish daily service tasks.
Delegated work to staff, setting priorities and goals.
Ensured compliance with health department regulations regarding sanitation and safety standards.
Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Tracked sales data and generated reports on sales trends within the restaurant.
Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Managed day-to-day restaurant operations with focus on quality and meeting customer expectations.
Oversaw employee recruiting, hiring, performance management and discipline.
Education
High School Diploma -
J E Young Academic Center
Fresno
Skills
Sales Promotion
Performance Monitoring
Revenue Forecasting
Responsible Alcohol Service
Customer Relations
Staff Training
Marketing and Sales Experience
Outgoing Personality
Service-Oriented Mindset
Organizational Ability
Timeline
Bar Manager
Sonora Tap Room
04.2023 - Current
Server
The Standard
04.2022 - Current
Front of House Manager
The Rock of Twain Harte
01.2015 - 04.2023
High School Diploma -
J E Young Academic Center
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