Summary
Overview
Work History
Education
Skills
Timeline
Generic

ASHLEY WEBER

Los Angeles,CA

Summary

Detail-oriented patient access specialist with extensive experience in patient registration, insurance verification, and HIPAA compliance. Capable of managing high-volume tasks while ensuring accurate patient data entry and confidentiality. Committed to delivering exceptional customer service and supporting healthcare providers in meeting patient care needs.

Overview

20
20
years of professional experience

Work History

PATIENT ACCESS SPECIALIST

Men's Health Foundation
Los Angeles, USA
03.2022 - Current
  • Delivered exceptional customer service and communication while managing patient access services in a fast-paced healthcare environment.
  • Provided support for patients during registration process by answering questions related to insurance coverage and payment arrangements.
  • Registered patients by obtaining necessary and accurate financial and demographic information.
  • Ensured accurate patient care by verifying insurance coverage prior to scheduling appointments and treatment.
  • Established strong working relationships with physicians, nurses, and other healthcare staff to facilitate patient care needs.
  • Streamlined administrative operations by managing filing, scanning, and faxing tasks to support efficient patient access.
  • Developed proficiency in medical terminology and insurance verification processes to ensure accurate data entry.
  • Referred patients to appropriate health care services or resources.

CHIROPRACTIC OFFICE ASSISTANT

Tatsuno Chiropractic Inc.
Bakersfield, USA
02.2007 - 09.2018
  • Provided administrative support to the office manager and chiropractors, including scheduling appointments, filing paperwork, updating patient records, verifying insurance coverage and collecting payments.
  • Coordinated patient appointments, tests, and procedures within computerized scheduling system, optimizing office workflow.
  • Facilitated front desk operations by greeting visitors, managing incoming mail, and processing cash transactions, enhancing patient experience.
  • Interviewed patients to complete documents, case histories, or forms, such as intake or insurance forms.
  • Answered telephones and directed calls to appropriate staff.
  • Executed clerical tasks including photocopying documents, ordering supplies, preparing correspondence, and maintaining databases to support office operations.
  • Prepared invoices for billing department accurately and efficiently based on current fee schedules.
  • Maintained inventory levels for office supplies ensuring adequate stock was available at all times.
  • Assigned responsibilities and duties to new employees.

Education

MEDICAL OFFICE SPECIALIST -

Kaplan College
Bakersfield, CA
08-2006

HIGH SCHOOL DIPLOMA -

Arvin High School
Arvin, CA
06-2005

Skills

  • Registration verification
  • Insurance authorization
  • EHR management
  • Appointment scheduling
  • Referral coordination
  • Data entry
  • HIPAA compliance
  • Front desk management
  • Patient interviewing

Timeline

PATIENT ACCESS SPECIALIST

Men's Health Foundation
03.2022 - Current

CHIROPRACTIC OFFICE ASSISTANT

Tatsuno Chiropractic Inc.
02.2007 - 09.2018

MEDICAL OFFICE SPECIALIST -

Kaplan College

HIGH SCHOOL DIPLOMA -

Arvin High School

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ASHLEY WEBER