ASHLEY WELCH
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Motivated professional with extensive experience in customer service, sales and administrative tasks.
Overview
12
12
years of professional experience
Work History
Administration Assistant
Freedom Automotive
05.2019 - 05.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Recorded expenses and maintained accounting records.
- Recorded and tracked operational expenses to identify and eliminate wasteful spending.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Managed filing system, entered data and completed other clerical tasks.
Student
Nmjc
08.2016 - 05.2019
- Followed school and classroom policies, regulations, dress codes, and schedules.
- Worked in team environment to maintain high levels of productivity.
- Helped fellow classmates succeed by tutoring when requested.
- Took extensive notes to document lessons and further solidify learning objectives.
Esthetician/Nail Tech
Tru Beauty Makeup Boutique
03.2015 - 10.2016
- Responsible for booking appointments and managing time allotted for each client as well as delivering a quality service with keeping proper sanitation regulations.
- Developed customized facial treatments for individual clients to address specific skin care needs.
- Sterilized equipment for patient treatments.
- Stocked treatment rooms with proper supplies.
- Provided clients with knowledge of all cosmetic services being provided.
- Flexibly worked evenings and weekends to maintain proper spa coverage.
- Created repeat business by developing long-term relationships with regular customers.
Stylist/Receptionist
Celebrity Status Salon & Day Spa
10.2010 - 03.2015
- Helped organize monthly meetings to discuss key issues of the salon.
- Handled all orders from various distributors and developed reports on inventory as well as product rotation.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Processed payments, entering sales in register for prompt customer service.
- Organized sales area and work station to showcase products and boost sales.
- Recorded notes for future reference about customer preferences and services delivered.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Stylist/Receptionist
NY Salon & Fashion Boutique
06.2010 - 10.2010
- Accountable for delivering quality services as well as managing time, client records, product usage, and general cleaning duties.
Stylist
06.2009 - 05.2010
- Time management along with close customer service were key during this period
- Responsible for all product usage and inventory control as well as invoicing.
Receptionist/Office Assistant
Allen's Casing Crews
11.2008 - 06.2009
- Proficient in all general office duties including faxing, copy machines, answering multiple phone line, and e-mails
- Assisted in logging drivers mileage reports, spreadsheets and invoices of data for our corporate offices.
Education
Associate Seeking - Associates of Arts
New Mexico Junior College
Hobbs, NMStudied in the Cosmetology Certificate program -
New Mexico Junior College
Hobbs06.2008
Diploma - General Studies
Hobbs High School
Hobbs05.2005
Skills
- Customer Relations and communications
- Data Entry
- Administrative Operations
- Telephone Reception
- Multitasking and Time Management
- Inventory Management
- Social Media Management
- Cash Drawer Management
Professional References
Ashley Romero
Co-worker for 3 years at Celebrity Status Salon and Day Spa
575-602-4593
Chastity Taylor
Manager and co-worker at Celebrity Status Salon And Day Spa
575-602-3037
Robbie Bonner
Owner of Celebrity Status and Salon Day Spa
575-802-5223
Timeline
Administration Assistant
Freedom Automotive
05.2019 - 05.2020
Student
Nmjc
08.2016 - 05.2019
Esthetician/Nail Tech
Tru Beauty Makeup Boutique
03.2015 - 10.2016
Stylist/Receptionist
Celebrity Status Salon & Day Spa
10.2010 - 03.2015
Stylist/Receptionist
NY Salon & Fashion Boutique
06.2010 - 10.2010
Stylist
06.2009 - 05.2010
Receptionist/Office Assistant
Allen's Casing Crews
11.2008 - 06.2009
Associate Seeking - Associates of Arts
New Mexico Junior College
Studied in the Cosmetology Certificate program -
New Mexico Junior College
Diploma - General Studies
Hobbs High School