Ashley Wheeler
Robertsdale,AL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer service.
Overview
8
8
years of professional experience
Work History
Server/Cashier
David’s Catfish House
Spanish Fort, AL
04.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Bank Teller
The First Bank
Spanish Fort, AL
04.2023 - Current
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Educated customers on use of banking website and mobile apps.
- Processed customer transactions promptly, minimizing wait times.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
Administrative Assistant
Avizo Group
Foley, AL
03.2023 - 04.2023
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Scheduled office meetings and client appointments for staff teams.
- Managed filing system, entered data and completed other clerical tasks.
Sales Lead Manager
Tapestry INC
Foley, AL
04.2022 - 03.2023
- Demonstrated and taught employees business etiquette in luxury sales, operations and new techniques to keep engagement
- Implemented SDA program with other managers for sales and support associates-most improved their sales goals by 50% in just one month
- Learned and adapted quickly to new technology and software applications
- Coached employees in successful selling methods and encouraged cross-selling for additional products and services.
Sales Support/Stock Associate
Tapestry INC
Foley, AL
11.2016 - 04.2022
- Processed 50+ boxes of shipment in a day that contained new and replenishment
- Organized stock room appropriately to accommodate incoming product
- Refreshed sales floor with updated product and rearranged fixtures, bags, and marketing to flow for the new season, trend and overall aesthetic of the store
- Conversed with potential clients by providing one-on-one selling
- Adaptable and proficient in learning new concepts quickly and efficiently
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
Administrative Intern
Avizo Group
Fairhope, AL
01.2021 - 04.2021
- Entered data into system and accurately updated customer accounts.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered incoming phone calls pleasantly directed calls to appropriate personnel.
- Sorted mail and dispersed to correct departments and employees.
- Created and updated records and files to maintain document compliance.
Sales Associate
Gap Outlet
Foley, Alabama
12.2016 - 01.2020
- Aided in merchandizing store with creative thinking, guidance from managers and inspiration from VM guidelines
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Multitasked at cashier's counter by suggesting credit card sign up, coupon and other gap outlet promotions while ringing customer out
- Rewarded with “Best Customer Service” 2019.
Interim Assistant Manager
Gap Outlet
Foley, Alabama
05.2018 - 08.2018
- Resolved any complications with customers or employees
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
- Supervised day-to-day operations to meet performance, quality and service expectations
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Education
Real Estate License -
Alabama Real Estate Commission
Bachelor Degree - Finance and Economics, Real Estate
University of South Alabama
MobileAssociate Degree - Business Administration
Coastal Alabama Community College
Bay Minette, ALSkills
- Rapid 10-key data entry
- Cash counting
- Strong Work Ethic
- Exceptional customer service
- Relationship building and management
- Compliance, banking laws, and regulations
- Banking Product Knowledge
- Customer Relationship Building
- Confidentiality and Discretion
- Fraud Detection
Timeline
Server/Cashier
David’s Catfish House
04.2024 - Current
Bank Teller
The First Bank
04.2023 - Current
Administrative Assistant
Avizo Group
03.2023 - 04.2023
Sales Lead Manager
Tapestry INC
04.2022 - 03.2023
Administrative Intern
Avizo Group
01.2021 - 04.2021
Interim Assistant Manager
Gap Outlet
05.2018 - 08.2018
Sales Associate
Gap Outlet
12.2016 - 01.2020
Sales Support/Stock Associate
Tapestry INC
11.2016 - 04.2022
Real Estate License -
Alabama Real Estate Commission
Bachelor Degree - Finance and Economics, Real Estate
University of South Alabama
Associate Degree - Business Administration
Coastal Alabama Community College