Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic
Ashley Wheeler

Ashley Wheeler

McGuire AFB,NJ

Summary

Dynamic professional with a proven track record at Instacart, enhancing customer satisfaction through meticulous order handling and problem-solving. Excelled in leadership roles at FYE and Acme Markets, significantly improving financial accuracy and customer service. Skilled in mobile app navigation and demonstrating a strong work ethic. Achieved a notable reduction in crime rates as an Auxiliary Police Officer, showcasing exceptional teamwork and communication skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Instacart Shopper

Instacart
01.2019 - Current
  • Loaded and unloaded orders at customer's homes or locations.
  • Managed time effectively to complete multiple orders within tight deadlines, maximizing productivity and earnings.
  • Worked productively with customers to meet order requirements and service expectations.
  • Consulted with customers on food selections and custom order requests.
  • Tracked substitutions and informed customers of changes.
  • Demonstrated excellent problem-solving skills when addressing customer concerns or issues during the shopping process.

Assistant Manager

FYE
11.2020 - 02.2022
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.

Front End Manager

Acme Markets, Inc
02.2017 - 04.2020
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Coached employees through day-to-day work and complex problems.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Oversaw cashier operations, bookkeeping, and security.

Auxiliary Police Officer

Old Bridge Police Department
06.2017 - 06.2019
  • Collaborated with fellow auxiliary officers to execute successful neighborhood watch programs, improving overall safety levels in the area.
  • Performed administrative tasks within the police department as required, supporting daily operations effectively.
  • Contributed significantly to reducing crime rates within assigned areas through diligent patrolling practices.
  • Supported local law enforcement officers in controlling large events, ensuring crowd management, and maintaining order.
  • Adhered strictly to department policies and procedures when carrying out assigned duties, maintaining a high level of professionalism and integrity at all times.
  • Built excellent rapport and working relationship with community to build trust and improve upon communication.
  • Assisted with traffic control during major incidents, contributing to a smoother flow of vehicles and reducing congestion.
  • Provided backup support for police officers on duty, increasing their efficiency in responding to emergencies.

Education

Auxiliary Police Certified - Police

Auxiliary Police Academy
Middlesex, NJ
06.2017

Diploma -

Old Bridge Highshool
Matawan, NJ
06.2016

Skills

  • Mobile app proficiency
  • Reading Comprehension
  • Strong Work Ethic
  • Product picking

Certification

FEMA

Hazardous materials awareness

Oc spray

First aid

Etc

Additional Information

References are available upon request.

Timeline

Assistant Manager

FYE
11.2020 - 02.2022

Instacart Shopper

Instacart
01.2019 - Current

Auxiliary Police Officer

Old Bridge Police Department
06.2017 - 06.2019

Front End Manager

Acme Markets, Inc
02.2017 - 04.2020

Auxiliary Police Certified - Police

Auxiliary Police Academy

Diploma -

Old Bridge Highshool

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Ashley Wheeler