Ashley White
Mocksville,United States
Summary
9+ years of diverse work experience, demonstrating skills in food preparation, packaging, and restaurant service. Proven ability to maintain efficient operations and provide exceptional customer service in fast-paced environments. Proficient in Microsoft Office Suite, including Word and PowerPoint, with a knack for cash handling and POS system operations. Adept at collaborating with team members to improve processes and enhance productivity. Currently pursuing an associate degree with a focus on further developing organizational skills and business acumen.
Overview
8
8
years of professional experience
Work History
Lead Teacher
Bright Futures Enrichment Center
02.2024 - 08.2024
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
Shift Leader
Dunkin Donuts
02.2023 - 11.2023
- Monitor and maintain inventory levels to ensure sufficient supplies are available for daily operations
- I am responsible for creating and implementing training programs for new and existing employees to ensure consistent quality and customer service standards
- Train new crew members on Dunkin' Donuts policies and procedures
- Ensure compliance with food safety and sanitation
- Ensure efficient use of resources to minimize waste and maximize profitability
- Provide exceptional customer service and resolve customer complaints or issues in a timely and satisfactory manner
Waitress
Red Eye Diner
09.2017 - 01.2020
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Shift Leader
Dunkin Donuts
10.2016 - 04.2017
- Completed cash and credit card transactions accurately using POS software.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Enforced company policies and regulations with employees.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Education
High School Diploma -
East Gaston High School
Skills
- Customer Service
- Training
- Sales
- Serving Experience
- Microsoft Office
- Organizational Skills
- Shift Management
- Food Service
- Cash Handling
- Restaurant Experience
- Microsoft Word
- Windows
- Safety awareness
- Training and mentoring
Personal Information
- Age: 29
- Driving License: Driver's License
Timeline
Lead Teacher
Bright Futures Enrichment Center
02.2024 - 08.2024
Shift Leader
Dunkin Donuts
02.2023 - 11.2023
Waitress
Red Eye Diner
09.2017 - 01.2020
Shift Leader
Dunkin Donuts
10.2016 - 04.2017
High School Diploma -
East Gaston High School