Ashley White
Glen Daniel,WV
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Devoted to ensuring every customer has a pleasant and memorable experience with the company.
Overview
13
13
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
General Manager
BFS FOODS
Fairmont, WV
07.2020 - 11.2021
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Assembly Worker
Merrick Engineering
Clarksburg, WV
01.2019 - 07.2020
- Collaborated with team members to meet daily production goals.
- Organized supplies and materials needed for assembly operations.
- Sorted and placed materials or items on racks, shelves or in bins according to predetermined sequence.
CSR - Customer Service Representative
Global contact services
Mount Hope, WV
04.2009 - 08.2013
- political campaign marketing
- Assisted customers with inquiries through phone and online channels.
- Managed high volumes of calls while maintaining quality standards.
- Maintained knowledge of products and services to assist customers effectively.
- Identified customer needs and provided appropriate solutions.
- Educated customers on special pricing opportunities and company offerings.
Education
Business Administration - Business Administration And Management
New River Community And Technical College
Beaver, WV 08.2014 - 10.2015
Skills
- Microsoft office
- Typing 86 wpm
- Customer service
- Sales strategy
- Team collaboration
- Restaurant management
- Effective communication
- Interpersonal skills
- Public relations
- Skilled negotiator
- Staff training/development
- Consistently meet goals
- Exceptional interpersonal communication
- Advertising and marketing
Affiliations
- Member, Small Business Association (2018 - present)
- Volunteer recycling center 2013-2014
- Volunteer after-school student 2018-2023
Certification
Business Management, 10/15, Present
Timeline
General Manager
BFS FOODS
07.2020 - 11.2021
Assembly Worker
Merrick Engineering
01.2019 - 07.2020
Business Administration - Business Administration And Management
New River Community And Technical College
08.2014 - 10.2015
CSR - Customer Service Representative
Global contact services
04.2009 - 08.2013