Ashley Williams
Philadelphia,PA
Summary
Energetic and motivated individual looking to bring my experience to an organization. Maintains current insight on market trends and customer preferences to boost sales. Open and clear communicator skillful in resolving conflicts and completing purchases. Willing to collaborate with a team to bring new ideas and additional success to the organization.
Overview
4
4
years of professional experience
Work History
Sales Associate
Icing
Willow Grove, PA
07.2021 - 10.2021
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Guest Service Representative
European Wax Center
Philadelphia, United States
02.2021 - 07.2021
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Took reservations over phone and through email, recording guest information in computer system and verifying details.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Collected deposits, fees and payments.
Boarding Technician
Valley Veterinary Hospital
Philadelphia, United States
01.2021 - 07.2021
- Kept animals clean and free of contaminants to promote optimal health.
- Collected animal waste produced on walks and discarded in trash or approved receptacles.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
Lifeguard
Salvation Army Kroc Center
Philadelphia, United States
10.2014 - 04.2017
- Monitored safety of guests in and around swimming pool.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Attentively monitored swimmers to identify distress.
- Checked pool and surrounding areas for hazardous conditions.
- Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
- Detailed safety rules and procedures regarding activities to customers and guests.
Lifeguard
Philadelphia Department Of Recreation
Philadelphia, United States
06.2015 - 08.2015
- Monitored safety of guests in and around swimming pool.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Attentively monitored swimmers to identify distress.
Education
High School Diploma -
Philadelphia High School For Girls
Philadelphia, PA06.2014
Skills
- Customer Service
- Teamwork and Collaboration
- Customer Needs Assessment
- Time Management
- Cash Handling
- Speaking Clearly
- Microsoft PowerPoint
- Google Spreadsheets
Timeline
Sales Associate
Icing
07.2021 - 10.2021
Guest Service Representative
European Wax Center
02.2021 - 07.2021
Boarding Technician
Valley Veterinary Hospital
01.2021 - 07.2021
Lifeguard
Philadelphia Department Of Recreation
06.2015 - 08.2015
Lifeguard
Salvation Army Kroc Center
10.2014 - 04.2017
High School Diploma -
Philadelphia High School For Girls
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