Ashley Williams
600C Evangeline Dr ,LA
Summary
Dedicated and driven professional with over 5 years of management experience and more than 10 years in diverse career fields. I have proven leadership skills and a dynamic presence that can contribute significantly to your organizational success. I am eager to leverage my extensive expertise in a new role. I am committed to fostering team collaboration and achieving goals in a fast-paced environment.
Overview
15
15
years of professional experience
Work History
Patient Access Representative
Our Lady Of Lourdes
Lafayette, LA
02.2025 - Current
- Coordinated patient scheduling to optimize clinic workflow and enhance patient experience.
- Managed insurance verification processes, ensuring accuracy in patient billing and coverage details.
- Assisted patients with registration, providing clear information on services and documentation requirements.
- Trained new staff on systems and procedures, fostering a collaborative work environment.
- Maintained electronic medical records with high attention to detail, ensuring compliance with privacy regulations.
Patient Service Representative
Willis Knighton Medical Center
Shreveport, LA
12.2023 - 01.2025
- Answered incoming calls in a professional manner.
- Verified insurance information, collected payments, and scheduled appointments.
- Informed patients about payment options, billing policies, and procedures related to their visit or procedure.
- Scanned documents into electronic health record system as needed.
- Managed patient check-in and registration processes to enhance workflow efficiency.
- Provided exceptional customer service, addressing patient inquiries and resolving issues promptly.
Realtor
Keller Williams NWLA
02.2023 - 01.2025
- Negotiated contracts between buyers and sellers to reach agreement on price and terms of sales.
- Advised clients on market trends and local real estate conditions, helping them make informed decisions.
- Guided clients through property buying and selling processes, ensuring informed decision-making.
- Developed and maintained comprehensive market analysis to identify trends and opportunities for clients.
Director of First Impressions
Keller Williams NWLA
05.2022 - 08.2023
- Greeted guests and visitors upon arrival.
- Organized and maintained reception area to ensure a professional appearance.
- Provided assistance with general inquiries from customers, clients, and other stakeholders.
Real Estate Admin
Livian Louisiana
08.2022 - 02.2023
- Provided support to agents by scheduling appointments, preparing marketing materials, and researching properties for sale.
Owner
Self-Employed
02.2020 - 05.2022
- Komplete Bath and Body Care
- Created marketing campaigns to attract new customers.
- Hand crafted, stocked, packaged, and shipped all soaps, lotions, and bath bombs.
Department Manager
Walmart
05.2017 - 02.2020
- Lead and manage a team of 15 employees in the Department, ensuring that all tasks are completed efficiently and on time.
- Coached and trained new staff members, providing guidance on department policies and procedures.
Assistant Manager
Domino's Pizza
02.2011 - 05.2017
- Supervised daily operations including scheduling shifts, assigning duties.
- Developed a system for tracking inventory and ordering supplies as needed.
Education
High School -
Northside High School
Lafayette, LABachelor of Science - Healthcare Administration
Louisiana State University At Alexandria
Online 05-2029
Skills
- Coordination of check-in operations
- Proficient in patient interactions
- Structured document archiving
- Confirmation of scheduled appointments
- Health insurance verification expertise
- Protecting patient confidentiality
Accomplishments
- Within my first 8 months of employment at Willis Knighton Health System, I have been awarded with two Gold Stars. Gold stars are awarded after a patient has nominated you for demonstrating exceptional patient care.
Timeline
Patient Access Representative
Our Lady Of Lourdes
02.2025 - Current
Patient Service Representative
Willis Knighton Medical Center
12.2023 - 01.2025
Realtor
Keller Williams NWLA
02.2023 - 01.2025
Real Estate Admin
Livian Louisiana
08.2022 - 02.2023
Director of First Impressions
Keller Williams NWLA
05.2022 - 08.2023
Owner
Self-Employed
02.2020 - 05.2022
Department Manager
Walmart
05.2017 - 02.2020
Assistant Manager
Domino's Pizza
02.2011 - 05.2017
High School -
Northside High School
Bachelor of Science - Healthcare Administration
Louisiana State University At Alexandria