Ashley Winans
Pasco,WA
Summary
Experienced, outgoing, dependable, organized, and knowledgeable Office Manager with twenty years of experience. A self starter and skilled team leader who delivers outstanding customer service. I'm looking for a growing team where I can continue to gain more experience and knowledge.
Overview
19
19
years of professional experience
Work History
Office Manager
NW Chimney Service
Bremerton, WA
06.2004 - 11.2023
- Maintained filing system for records, correspondence and other documents.
- Handled a multi-line phone system, responded to emails, routed mail and coordinated courier services.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients, including customer complaints requiring management-level escalation.
- Supervised staff members, organized schedules and delegated tasks.
- Managed, scheduled and coordinated office functions, and jobs for employees.
- Delegated work to staff, setting priorities and goals.
Barback
19th Hole Bar & Grill
Bremerton, WA
06.2018 - 03.2020
- Cleaned the bar area including counters, glasses, and utensils throughout shift.
- Consistently checked inventory levels and communicated needs to management team. Assisted bartenders by stocking beer, wine, liquor, and other bar items.
- Successfully managed multiple tasks simultaneously while providing quality service.
- Provided excellent customer service while interacting with guests in a friendly manner. Responding to customer requests promptly and professionally.
- Served as cashier when necessary, handling payments accurately and efficiently.
- Followed safety protocols such as properly storing equipment away after use.
Education
High School Diploma -
South Kitsap High School
Port Orchard, WA01-2004
Skills
- Customer Service
- Organization
- Scheduling
- Fast and accurate typing
- Word, Excel, Outlook
- Multi-Tasking
References
References available upon request.
Timeline
Barback
19th Hole Bar & Grill
06.2018 - 03.2020
Office Manager
NW Chimney Service
06.2004 - 11.2023
High School Diploma -
South Kitsap High School
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