Ashley Wisdom
Horseshoe Bay
Summary
Dynamic professional with a proven track record at Woods Boots, excelling in customer service and office administration. Skilled in managing appointments and maintaining confidentiality, I foster positive relationships while enhancing operational efficiency. Proficient in Quickbooks and adept at prioritizing tasks to support team success and improve service quality. Seeking remote position.
Overview
9
9
years of professional experience
Work History
Secretary
Holly Sorrells Realtors
07.2013 - 12.2019
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
Assistant Manager
Woods Boots
02.2011 - 09.2012
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Associate Of Arts -
Western Texas College
Snyder, TXSkills
- Customer service
- Verbal and written communication
- Office administration
- Organization
- Keyboarding skills
- Appointment scheduling
- File management
- Document preparation
- Calendar management
- Sales support
- Schedule management
- Multi-line phone systems
- Quickbooks
- Supply ordering
- Spreadsheet management
- Mail distribution
- Accounts receivable and payable
- Appointment coordination
- Database management
- Inventory purchasing
- Inter-office communications
- Travel arrangements
- Phone etiquette
- Task prioritization
Timeline
Secretary
Holly Sorrells Realtors
07.2013 - 12.2019
Assistant Manager
Woods Boots
02.2011 - 09.2012
Associate Of Arts -
Western Texas College
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