Dynamic Operations Manager with a proven track record at The Home Depot Inc, excelling in team leadership and operational efficiency. Skilled in problem-solving and strategic planning, I enhanced customer satisfaction and improved performance outcomes through effective staff development and vendor relationship management. Committed to driving accountability and optimizing workflows.
Overview
11
11
years of professional experience
Work History
Operations Manager
The Home Depot Inc
8334 Tamarack Village Woodbury, MN 55125
01.2015 - 05.2025
Supervised operations staff and kept employees compliant with company policies and procedures.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Developed and maintained relationships with external vendors and suppliers.
Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Tank Operator
US Army
15000 MN-115 Little Falls, MN 56345
04.2014 - 04.2022
Increased overall productivity by effectively troubleshooting common mechanical issues and performing necessary repairs promptly.
Enhanced safety measures by implementing rigorous inspection procedures and maintenance schedules for tank equipment.
Improved communication between operations staff by implementing a centralized reporting system for equipment status updates.