Ashley Woods
Farmers Branch,Texas
Summary
A dedicated, Manager with a proven track record of driving and implementing change while inspiring teams to excel. With over 10 years of aviation experience, I remain strongly committed to fostering growth through mentorship to aide others in pursuing their career aspirations. I am passionate about making a meaningful impact and cultivating a culture of excellence within the organization. Top Clifton Strengths include: achiever, responsibility, positivity, competition, and command.
Overview
10
10
years of professional experience
Work History
Manager- LEAD Operations
Southwest Airlines
Dallas, TX
02.2024 - Current
- Manage the monthly bid and identify ways to streamline the process in order to hit monthly goals and meet future deadlines
- Collaborate with Regulatory team to uphold training standards and ensure compliance with AQPM guidelines.
- Engage with Union partners to maintain effective communication and collaboration.
- Develop and implement strategic initiatives that improves team productivity and reduces manual work due to technology limitations
- Provide mentorship to Team Leaders and Schedulers to aid in professional growth and development
- Evaluate daily and monthly tasks to pinpoint improvement opportunities and enhance operational efficiency.
Team Leader
Southwest Airlines
Dallas, TX
03.2023 - Current
- Provided leadership to schedulers by resolving conflicts or issues
- Conducted 1:1s with direct reports and set expectations on a quarterly basis
- Adhere to CBAs and FARs while providing customer service to our instructors and pilots
- Maintained confidentiality on all levels
- Knowledge base in Kronos to complete payroll on a monthly basis
- Implemented new ideas and practices
- Monitored monthly workflow to ensure bids are complete and publish by contractual deadline
Training Scheduler II
Southwest Airlines
Dallas, TX
10.2021 - 03.2023
- Communicated with various departments to ensure pilots are legal and competent to fly
- Ensured pilots were properly trained by FAA rules and regulations
- Adhered to strict bid timelines and publish schedules by contractual deadlines
- Mentored and trained new schedulers
Compliance Auditor/ IOE Instructor/Flight Attendant
Mesa Air Group Inc.
Dallas, TX
10.2015 - 10.2021
- Reported, flight attendants, immediately who were not in compliance with FAR/ FAM
- Enforced uniform standards, ensured FAA regulations were being followed and clarified rules
- Adhered to a strict attendance policy, focused on the passengers at all times, and conducted safety checks to ensure passenger compliance
- Certified new students through a check ride to become an official flight attendant
- Submitted proper paperwork for certification and hours worked during IOE
Education
Bachelor of Arts - Media Communication
Purdue University
12.2012
Skills
Leadership
Communication
Strategic Planning
Conflict Management
Decision Making
Employee Development
Accomplishments
- Southwest Star April 2022
- Champion Award January 2023
- Southwest Star August 2023
- Employee of the Quarter 2025
Timeline
Manager- LEAD Operations
Southwest Airlines
02.2024 - Current
Team Leader
Southwest Airlines
03.2023 - Current
Training Scheduler II
Southwest Airlines
10.2021 - 03.2023
Compliance Auditor/ IOE Instructor/Flight Attendant
Mesa Air Group Inc.
10.2015 - 10.2021
Bachelor of Arts - Media Communication
Purdue University