Ashley Wright
Dayton,OH
Summary
History of effectively completing quality control evaluations, leading team operations and maintaining phlebotomy records. Seeking to dedicate superior management skills and in-depth healthcare expertise to a challenging Phlebotomy Supervisor position at Octaparma Plasma. Specializing in specimen handling, patient care and regulatory compliance. History of effectively completing quality control evaluations, leading team operations and maintaining phlebotomy records. Analytical and organized Sr Lab Tech bringing expertise in phlebotomy lab operations. Coordinated effectively with personnel across positions and departments to deliver timely and error-free test results. Proficient in staffing, scheduling and direction of phlebotomists and assistants. Detail-oriented and focused Donor Floor Supervisor with 2.5 years of lab experience and expertise in phlebotomy processing. Offering strong leadership skills and proficiency in interdepartmental coordination. Committed to protecting public safety through enforcement of internal and regulatory guidelines.
Overview
5
5
years of professional experience
Work History
Phlebotomy Supervisor
Octapharma Plasma Center
Dayton, OH
11.2021 - 03.2024
- Developed and maintained effective phlebotomy procedures, ensuring compliance with all applicable regulations.
- Conducted regular staff meetings to discuss performance issues and provide guidance on best practices.
- Oversaw daily operations of the laboratory, including staffing schedules and patient flow.
- Coordinated workflow between lab technicians and other departments in order to ensure efficient processing of specimens.
- Provided training for new employees on safety protocols, specimen collection techniques, proper documentation methods and HIPAA requirements.
- Monitored laboratory productivity standards, providing feedback when necessary to ensure optimal performance levels are achieved.
- Maintained a clean work environment by enforcing safety policies and adhering to OSHA guidelines.
Manager
Taco Bell
Fairborn, OH
10.2018 - 10.2021
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Implemented new technologies to streamline operations, reduce costs, and improve customer service.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Reviewed contracts before signing them on behalf of the organization.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Monitored staff performance and addressed issues.
Education
GED -
Adult Basic Education
New Castle, IN05-2010
Skills
- Staff Training
- Procedural improvements
- Employee Motivation
- Continuous Process Improvement
- Reporting Requirements
- Patient care management
- Staff Development
- Time management proficiency
- Venipuncture Expertise
- Team leadership abilities
Affiliations
- camping
- traveling
- kayoing
- playing pool
- hiking
References
References available upon request.
Timeline
Phlebotomy Supervisor
Octapharma Plasma Center
11.2021 - 03.2024
Manager
Taco Bell
10.2018 - 10.2021
GED -
Adult Basic Education