Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Timeline
Generic

Ashley Young

St. Petersburg

Summary

Licensed esthetician and highly organized spa coordinator with over 2 years of experience in luxury spa settings. Skilled in front desk operations, appointment scheduling, and team coordination, with a strong focus on delivering exceptional client experiences. Proven ability to upsell services and retail products, manage high call volumes, and ensure smooth daily operations. Passionate about wellness, beauty, and maintaining a serene, professional atmosphere. Adept at using spa software and known for a calm, confident presence in fast-paced environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Spa Coordinator

Hand & Stone Spa
Seminole
08.2022 - 09.2024
  • Managed front desk operations and supervised spa team to ensure optimal client experience.
  • Maintained accurate records of scheduling, payments, memberships, and client preferences.
  • Boosted retail sales through targeted product recommendations and promotional displays.
  • Answered high call volumes and managed client communications with efficiency and professionalism.
  • Designed and updated visual materials such as brochures and seasonal promotional posters.

Licensed Esthetician

Hand & Stone Spa
Seminole
10.2022 - 09.2024
  • Educated clients about proper skincare techniques such as exfoliation, moisturizing, sun protection.
  • Conducted consultations with clients to determine their skin care needs and recommend appropriate treatments and products for maximum results.
  • Consistently provided exceptional customer service to ensure client satisfaction.
  • Monitored inventory levels of spa products and restocked shelves when necessary.
  • Promoted skincare products to patients according to specific needs, boosting overall revenue.

Professional Nanny

Kristina Bauer
Maderia Beach
09.2024 - Current
  • Organized engaging activities to foster creativity and physical skills in children.
  • Maintained a clean and safe environment by following health and safety protocols.
  • Communicated effectively with parents about children's progress and daily experiences.
  • Maintained discipline in accordance with parents' instructions while being sensitive to each child’s individual needs.
  • Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.

Education

Associate of Arts - Business Administration And Management

St. Petersburg College
Clearwater, FL
05-2025

Facials Specialty License -

Pinellas Technical College
St. Petersburg, FL
07-2021

High School Diploma -

Seminole High School
Seminole, FL
05-2021

Skills

  • Customer service
  • Effective communication
  • Business Development
  • Inventory management
  • Skincare consultation
  • Team collaboration
  • Superior attention to detail

Certification

  • Licensed Esthetician - 2021
  • AIDS/HIV certification
  • Barbicide certification

Accomplishments

  • Trained and mentored new front desk hires, helping reduce onboarding time and improve front-of-house efficiency.
  • Created visually engaging promotional materials that contributed to increased seasonal membership sign-ups.
  • Handled up to 100+ calls per day with professionalism and grace, often resolving complex scheduling needs.
  • Developed multiple treatment and upgrade pricing guides for team use, leading to a noticeable increase in client upgrade conversions and service add-ons.

References

References available upon request.

Timeline

Professional Nanny

Kristina Bauer
09.2024 - Current

Licensed Esthetician

Hand & Stone Spa
10.2022 - 09.2024

Spa Coordinator

Hand & Stone Spa
08.2022 - 09.2024

Associate of Arts - Business Administration And Management

St. Petersburg College

Facials Specialty License -

Pinellas Technical College

High School Diploma -

Seminole High School

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