Ashley Yznaga
Baytown,TX
Summary
Dynamic hospitality with a strong work ethic and exceptional customer service skills, honed at Denny's Restaurant. Proven ability to enhance guest engagement and optimize team collaboration, resulting in improved customer satisfaction. Proficient in cash handling and maintaining financial accuracy, ensuring seamless operations in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Server
Dennys Restaurant
Friendswood, TX
01.2021 - 08.2021
- Provided exceptional customer service in fast-paced dining environment.
- Accurately processed orders using point-of-sale system to ensure timely service.
- Collaborated with kitchen staff to fulfill special dietary requests and modifications.
- Assisted in maintaining cleanliness and organization of dining area and tables.
- Adapted quickly to changing priorities during peak service hours, ensuring smooth operations.
- Cultivated warm relationships with regular customers.
Cashier
Whatabuger
Baytown, TX
06.2016 - 12.2018
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring accountability and adherence to financial procedures.
- Assisted customers by providing product information and resolving inquiries promptly.
- Collaborated with team members to optimize workflow during peak service hours.
- Monitored store environment to uphold cleanliness and safety standards consistently.
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
High School Diploma -
Ross S Sterling HighSchool
Baytown, TX06.2018
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Team collaboration
Timeline
Server
Dennys Restaurant
01.2021 - 08.2021
Cashier
Whatabuger
06.2016 - 12.2018
High School Diploma -
Ross S Sterling HighSchool