Ashley Zdanowicz

• Advocated for patients by identifying barriers to care, addressing concerns, and helping patients navigate complex healthcare systems.
• Collaborated with healthcare teams to develop comprehensive care plans tailored to individual patients.
• Building trusting relationships with patients through compassionate communication, active listening, and individualized support.
• Assisted patients with accessing medication discounts, appointments, referrals, financial assistance, transportation, and many more.
• Educated patients on healthcare resources, treatment processes, insurance coverage, and available support services to help them make informed decisions.
• Over 24 5 star reviews on website from patients of how I have helpful, caring, going above and beyond, makes them feel heard,and anticipates my needs and more.

• Educated patients and families on health management, enhancing adherence to treatment protocols and preventative measures.
• Educated patients and families on health management, promoting adherence to treatment protocols and preventative measures.
• Led quality improvement initiatives, analyzing patient data to enhance service delivery and patient satisfaction metrics.
• Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
• Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
• Monitored patient vitals daily, including blood pressure and pulse, using a centralized database. such as blood pressure and pulse through database daily. When critical alert reached out to the patient to check status. Handled each patient appropriately.

• Accepted nursing travel contracts and fulfilled the commitments in long term facilities throughout Vermont.
• Prioritized tasks using time management skills, ensuring timely completion of daily responsibilities.
• Administered controlled narcotics, performed catheterizations and phlebotomy.
• Implemented infection control measures, enhancing safety and cleanliness for patients and staff.
• Monitored patient respiration, blood pressure, and blood glucose levels, ensuring optimal care and timely interventions.
• Performed wound care treatments using sterile techniques, promoting healing and preventing complications.
• Obtained patient vital signs and input/output measurements from inpatients.
• Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.
• Assisted with admissions, appointments, transfers, and discharges.

• Collaborated with department supervisors to identify talented employees and plan out paths for development and promotion.
• Maintained compliance for 300 employees with yearly TB tests, fit tests, and competencies, ensuring readiness for clinical responsibilities.
• Streamlined onboarding processes, providing new hires with the necessary tools for success in their roles.
• Managed new employee orientation training.
• Developed and delivered new hire training programs and ongoing professional development to enhance staff knowledge and skills.
• Conducted comprehensive new employee orientation training sessions to familiarize newcomers with company policies and procedures.
• Reviewed and edited all training materials for accuracy and company policy compliance.
• Tracked and monitored attendance on spreadsheet updated daily; gave education and disciplinary action to staff not adhering to policy.

• Utilized Point Click Care EMR system to document patient information.
• Improved patient outcomes by providing high-quality nursing care and closely monitoring vital signs.
• Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through targeted interventions and care planning.
• Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
• Explained diagnoses, treatment options, and procedures to patients and families, ensuring understanding through follow-up confirmation.
• Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
• Worked on Memory Care Unit obtained a better understanding how to care for residents with Alzheimers/cognitive issues. I learned how to reduce patient anxiety through effective communication and active listening.

• Wound care stage 1-4 experience with using wound vacuum, provided all different types of treatments, catheter/ostomy care changing and irrigating, phlebotomy, gathered lab specimens, and monitored healing process.
• Monitored disease management for patients with CHF, DM, HTN, UTI, and other conditions, ensuring timely interventions.
• Documented accurate and complete patient information to address patient problems and expected outcomes.
• Collaborated with interdisciplinary healthcare and social service teams to develop and implement care plans that addressed patients' needs.
• Comforted and counseled patients and families throughout care process.
• Able to multitask, stay organized, and learn good time management.
• Interacted with multiple residents daily to provide care and support. and created own schedule weekly.

• Facilitated admissions, appointments, transfers, and discharges to ensure smooth patient flow and continuity of care.
• Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
• Adhered to treatment plan instructions when administering medications and treatments to patients.
• Provided emotional support to patients and families during difficult times, fostering positive relationships built on trust and compassion.
• Provided immediate support in emergency and routine paging situations to assess needs and deliver timely care.
• Coordinated with interdisciplinary team of healthcare and social service providers to effectively address patients' needs through targeted interventions and care planning.

• Collaborated with healthcare professionals to develop individualized care strategies.
• Monitored client progress and adjusted services based on feedback and health changes.
• Developed strong relationships with clients, families, and healthcare providers to ensure continuity of care.
• Educated patients and families on health management and medication usage.
• Monitored client progress and adjusted services to align with feedback and health changes, enhancing care delivery.
• Established strong relationships with clients, families, and healthcare providers, ensuring seamless continuity of care.
• Conducted regular assessments to evaluate service effectiveness and pinpoint areas for improvement, driving better client outcomes.

• Triage medical calls, reply to medical questions or concerns via telephone or online, meeting both psychological and physical needs of the patients in accordance with physicians' orders
• Assisted in various locations across Massachusetts to support staffing needs.
• Administered injections, ordered and tracked all injectables and immunizations, entered outside lab results into the EMR using EPIC software, completed patient forms for camp/school, and processed prior authorizations.
• Assist physicians in entering referrals for testing or specialty appointments, perform necessary set up for examinations and procedures including pap, ear lavage, urine catheterization and serving as an assistant during procedures.
• Developed a standardized process for nurses to manage new prior authorizations, serving as the point of oversight for the system.

• Assess health needs of students and implement health plans under the supervision of RN.
• Provided confidential health advice and care for children with special cases and disabilities; supported and referred children with mental health issues to experts while promoting good parenting through health programs.
• Administered emergency care and first aid treatment to individuals in need during critical situations.
• Monitored and evaluated seizure activity, documenting findings and providing comfort and emergency medications as necessary.
• Provides confidential health advice and proper care for children with special cases and disabilities; supports, advises, counsels and refers children with mental health care problems to experts and promotes good parenting skills by teaching parents health programs.
• Utilized Aspen software for managing and maintaining electronic medical records efficiently.

• Administered medications and treatments per established care plans, ensuring adherence to protocols and patient safety.
• Monitored patient vitals, promptly reporting changes to interdisciplinary teams to facilitate timely interventions.
• Educated patients and families on health management and medication usage.
• Collaborated with healthcare professionals to develop and implement individualized care strategies, enhancing patient outcomes.

3.8 GPA