ASHLEY ZERBE
Tremont,PA
Summary
Seeking a professional role that promotes personal growth and advancement within the organization. Committed to developing skills and expertise to contribute effectively to the company's success. Eager to embrace new challenges and opportunities, leveraging experience and dedication to make a positive impact on the team and achieve collective goals.
Overview
15
15
years of professional experience
Work History
Assistant Manager
Skechers USA
07.2021 - Current
- Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
- Inventory stock and reorder when inventory drops to a specified level.
- Instruct staff on how to handle difficult and complicated sales.
- Train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
- Assign employees to specific duties.
- Enforce safety, health, and security rules.
- Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
- Authorize payments and merchandise returns.
- Establish and implement policies, goals, objectives, and procedures for their department.
Assistant Manager
Limited Brands
10.2015 - 06.2021
- Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
- Inventory stock and reorder when inventory drops to a specified level.
- Instruct staff on how to handle difficult and complicated sales.
- Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
- Assign employees to specific duties.
- Enforce safety, health, and security rules.
- Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
- Plan budgets and authorize payments and merchandise returns.
- Establish and implement policies, goals, objectives, and procedures for their department.
Retail Area Manager
Hersheypark
01.2010 - 10.2015
- Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
- Inventory stock and reorder when inventory drops to a specified level.
- Instruct staff on how to handle difficult and complicated sales.
- Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
- Assign employees to specific duties.
- Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
- Plan budgets and authorize payments and merchandise returns.
- Plan and prepare work schedules and keep records of employees' work schedules and time cards.
- Compiled sales records and inventory details for budgetary reviews.
- Verified store billing to go along with the invoices to the finance department
Education
Eastern Lebanon County High School
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Billing/ invoices
Timeline
Assistant Manager
Skechers USA
07.2021 - Current
Assistant Manager
Limited Brands
10.2015 - 06.2021
Retail Area Manager
Hersheypark
01.2010 - 10.2015
Eastern Lebanon County High School
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