Ashley A. Hoffman
Wallingford,CT
Summary
Motivated Administrative Assistant with 7 years of office experience, offering office support of all kinds in a Healthcare setting. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision making skills.
Overview
15
15
years of professional experience
Work History
Administrative Assistant
Connecticut Children's Medical Center
08.2016 - Current
- Coverage-when she is unavailable, I am able to cover most areas for her
- Work closely with the manager for any needs she may have on a daily basis
- Work closely with other Admin staff to ensure department success
- Assist providers and staff with all requests
- Lead morning meetings providing essential updates & information for entire department
- In charge of employee weekly schedules, provider schedules, on call
- Helping providers with their schedules and editing templates
- Consult with other departments to maintain constant cooperation among specialty groups hospital-wide
- Ordering office supplies
- In charge of mail pick up and drop off
- Reimbursements for staff
- Cash Drawers for front office
- Aid is assistance to RD’s by covering messages/ scheduling Celiac ED’s when needed
- Scribe/conduct Triple T meetings
- Overview of the provider Master Schedule
- Anorectal/ Esophageal procedure scheduling
- IB Stim Insurance prior Auths and procedure scheduling and equipment ordering
- EA (Esophageal Atresia) clinic scheduling
- Special ordering for Motility Clinic, provider/Nurse
- I can also assist in-
- Check in/check out duties in the front office
- Coordinate transfer of care/second opinion appointments (in or out of state)
- Completing registrations for patients
- Entrusted to handle private health information daily
- Acquire necessary legal documentation regarding DCF (Dept
- Of Children & Families) & guardianship
- Aided in the organization of new, additional office locations opening
- Aided offices in multiple locations
Nutrition Care Specialist
Army Reserve 405th Combat Support Hospital
12.2008 - 05.2014
- Worked closely with food service staff to provide nutritious meal options that were both appealing and compliant with dietary restrictions.
- Monitored quality control procedures to guarantee preparation and delivery of healthy menu choices.
- Collaborated with physicians and healthcare personnel to determine nutritional needs and diet restrictions of clients.
- Take orders and give commands
- Become a team player-be dependable
- Expert time management
Education
Bachelor of Science - Healthcare Administration
Goodwin College
East Hartford, CT12.2015
Associate of Science - Health Sciences
Goodwin College
East Hartford, CT12.2012
High School Diploma -
Tolland High School
Tolland, CT06.2008
Skills
- Additional Skills and Qualifications:
- Meeting Planning
- Minute Taking
- Calendar Management
- Workflow optimization
- Data Entry
- Spreadsheet Management
- Clerical Support
- Appointment Scheduling
- Mail Handling
- Reception Oversight
- Patient Scheduling
- Phone Call answering
- Coordination
- Calendaring
- Prior Authorizations
- Proofreading
- Computer Skills
- Highly Organized
- Microsoft Office Suites
Additional Information
- Awards: , Spot Award December 2023 Demonstrating commitment to Connecticut Children’s and going above and beyond my duties
Timeline
Administrative Assistant
Connecticut Children's Medical Center
08.2016 - Current
Nutrition Care Specialist
Army Reserve 405th Combat Support Hospital
12.2008 - 05.2014
Bachelor of Science - Healthcare Administration
Goodwin College
Associate of Science - Health Sciences
Goodwin College
High School Diploma -
Tolland High School