Summary
Overview
Work History
Education
Skills
Certification
Timeline
AdministrativeAssistant

Howlatu Sowe

Brooklyn,NY

Summary

Dedicated and detail-oriented administrative professional with over 6 years of experience supporting diverse teams in nonprofit and legal environments. Proven track record in travel coordination, financial management, customer service, and administrative support. Fluent in Fulani, Krio, and French. Proficient in Microsoft Office Suite, Salesforce, QuickBooks, and database management.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Anti-Defamation League
08.2019 - 10.2024
  • Coordinated domestic and international travel arrangements, including transportation and accommodation for staff and facilitators
  • Developed a bias training contract valued at over $100,000, establishing a partnership between clients and the organization
  • Managed financial transactions such as payment requests, expense reports, purchase orders, and invoices with meticulous attention to detail
  • Negotiated contracts and agreements with clients and vendors, enhancing partnerships and driving successful outcomes
  • Utilized Salesforce to generate contracts and managed client-specific purchase orders
  • Supported team operations by maintaining calendars, scheduling appointments, and organizing conference calls
  • Assisted in recruitment activities and provided administrative support to facilitate efficient team operations
  • Organizes program events for students, staff, and facilitators
  • Mentored and guided high school interns during summer internship programs to enhance their professional skills.

Property Management Assistant

Private Contractors
01.2015 - 04.2023
    • Handle deposits and complete paperwork to maintain orderly files
    • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
    • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
    • Completed final move-out walk-throughs with tenants to identify required repairs.
    • Collected and maintained careful records of rental payments and payment dates.
    • Conducted regular inspections of both interior and exterior of properties for damage.
    • Delivered emergency 24-hour on-call service for tenants on building issues.
    • Responded to Common Area Maintenance (CAM) inquiries.

Distribution Clerk/ Facilities Coordinator

Anti-Defamation League
12.2016 - 07.2019
  • Oversaw office supply management, including budgeting, purchasing, and invoice reconciliation
  • Conducted general administrative tasks such as faxing, copying, scanning, filing, and ordering supplies
  • Provided exceptional customer service and conducted training sessions for new employees and interns.
  • Checked shipments against paperwork and signed documents.
  • Picked orders, scanned products, and packed boxes.
  • Maintained mailroom supply inventories, purchase orders, and vendor supplies.

Administrative Assistant

The Office of Ronald S. Solomon
06.2013 - 05.2017
  • Managed immigration paperwork, including visas, Citizenship applications, asylum requests, and translations
  • Conducted research on immigration regulations and updated attorneys and clients accordingly
  • Scheduled appointments, managed calendars, and provided administrative support to the legal team
  • Facilitated client interactions, gathered information, and assisted in completing necessary paperwork.
  • Interacted with telephone callers and answered questions about immigration attorneys' services.
  • Contributed to client case file preparation and verified inclusion of required documentation.
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.

Education

Bachelor of Science/ Social Work -

The City University of New York at Medgar Evers College
New York, NY
06.2019

Associate of Arts - undefined

The City University of New York at Stella and Charles Guttman Community College
New York, NY
12.2016

Skills

  • Proficient in Fulani, Krio, and French
  • Additional Information: Social Work; Immigration; Reimbursement and Mail Distribution
  • Proficient in using various Microsoft Office applications such as Excel, Outlook, Mail Merges, Google Docs, QuickBooks, and Word
  • Experience managing Microsoft Access databases skills in Salesforce, contract management, invoicing, resilience, and concur/expense reporting
  • Lease and rental agreement execution; Rental Collection; Property Management; tenant inquiry and complaint management; tenant move-in and move-out management; record keeping and compliance; conflict resolution; and Time management
  • Screening, Scheduling, Recruiting; Sales Associates; Excellent communication skills, and problem-solving
  • Fundraising
  • Possess exceptional interpersonal and customer service skills
  • Additional Skills: Screening, Scheduling, Recruiting, Fundraising, Negotiation skills, Adaptability and flexibility, Customer Service, Contract
  • Spreadsheet Management
  • Invoice Processing
  • Appointment Scheduling
  • Check processing
  • Calendar Management
  • Database Management

Certification

  • Communicating about Culturally Sensitive Issues, 08/2021
  • Confronting Bias: Thriving Across Our Differences, 08/2021
  • How to Support Colleagues from Underrepresented Groups, 08/2021

Timeline

Administrative Assistant

Anti-Defamation League
08.2019 - 10.2024

Distribution Clerk/ Facilities Coordinator

Anti-Defamation League
12.2016 - 07.2019

Property Management Assistant

Private Contractors
01.2015 - 04.2023

Administrative Assistant

The Office of Ronald S. Solomon
06.2013 - 05.2017

Associate of Arts - undefined

The City University of New York at Stella and Charles Guttman Community College

Bachelor of Science/ Social Work -

The City University of New York at Medgar Evers College

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Howlatu Sowe