Summary
Overview
Work History
Education
Skills
Certification
Reference
Timeline
Generic

Amanda Metwally

San Antonio

Summary

On a mission to find a quality, integrity-driven company that values work ethic and a level of passion for producing an exceptional product and experience on a daily basis. To be obsessive over the quality control of their product and place a high priority on employee virtues; such as loyalty, customer satisfaction, honesty and maintaining good inter-employee relations.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Catering Manager / Assistant Restaurant Manager

Mariposa At Neiman Marcus
11.2022 - Current
  • Handled all catering booking and planning events
  • Designed catering packages to increase sales and customer experience.
  • Manage guest queries daily, oversee restaurant setup and breakdown, carry out various tasks and projects as assigned by Department Store management
  • Established cultures of encouragement and positivity
  • Responsible for involvement in forecasting, budgeting, profit and loss reporting, food and labor costs, Point of Sales system maintenance, creative food and buffet displays, and generally maintaining highest F&B service standards, inventories, recruiting, hiring.

General Manager / Event and Meeting Planner

Walters Wedding Estates
08.2021 - 11.2022
  • Maximized cost-effectiveness by complying with budget, labor and revenue benchmarks.
  • Managed over 60 events within 6 months, from start to finish using effective crowd control methods.
  • Inspected facility daily for overall cleanliness and to check supply quantities for reordering and restocking as well as implementing post event cleaning services.
  • Conducted initial consultation with at least 15 clients weekly to discuss wedding details, venue options and other logistics to understand vision and budget.
  • Trained and Supervised onsite team of 8 catering team members, dishwasher, chef , and at least two audio-visual technicians for every event
  • Improved operations through consistent hard work and dedication.

Assistant Hospitality Manager

Jett’s Bar And Grill
06.2019 - 02.2021
  • Perform all tasks as directed by General Manager including but not limited to recognizing and resolving issues, assisting employees in handling difficult situations, and supervising daily shift operations
  • Maintain thorough understanding of shift end reports in sales outlet and Point of Sale system in order to promptly and proficiently perform full range of duties
  • Established positive, family-style work environment among staff and other assistant managers in all areas of workplace
  • Prepare all food items according to standard recipes and menu specifications to ensure 100% consistency of products
  • Assist in development of new dessert, pastry, and bread products

Assistant Food and Beverage Manager

Hotel Saint George
05.2018 - 06.2019
  • Trained food and beverage service personnel
  • Improved average wine and alcohol spend per guest through curation, service training and hands-on hospitality.
  • Worked with on-site and external party planners to create and manage beverage ordering and waitstaff for small and large events.
  • Oversaw selection, ordering and inventory controls of wine, beer and alcohol program.
  • Implemented new drink policies, reducing over-pouring by 85%

Education

Bachelor of Science - Restaurant, Hotel, Institutional Management

Texas Tech University
Lubbock, TX
05.2018

Skills

  • Customer Relations
  • Finance and Accounting Oversight
  • Focus and Follow-Through
  • Goal Setting
  • Team Leadership & Motivation
  • Problem Anticipation and Resolution
  • F&B Purchasing
  • Restaurant Management
  • Budgeting & Cost Controls
  • Menu Planning & Design
  • Fine Dining Service Etiquette
  • P&L Accountability
  • Training and Development
  • Inventory Management

Certification

  • TABC License
  • Certified Texas Food Handler

Reference

Shawanna Sommers | General Manager

Mariposa at Neiman Marcus San Antonio 

(210) 419-1319


Mikayla Sanders | Regional Sales Director

Walters Wedding Estates

(512)422-4498


Chase Myers | General Manager

Jett’s Bar and Grill at Hotel Paisano

(806) 773-4692




Timeline

Catering Manager / Assistant Restaurant Manager

Mariposa At Neiman Marcus
11.2022 - Current

General Manager / Event and Meeting Planner

Walters Wedding Estates
08.2021 - 11.2022

Assistant Hospitality Manager

Jett’s Bar And Grill
06.2019 - 02.2021

Assistant Food and Beverage Manager

Hotel Saint George
05.2018 - 06.2019

Bachelor of Science - Restaurant, Hotel, Institutional Management

Texas Tech University

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Amanda Metwally