Bachelor of Science - Cyber Security
ITT Technical University
10.2015
Ashley King
Memphis,TN
Summary
Professional, detail-oriented Cyber-Security Operations Analyst with AS in Network System Administration and a BS in Cyber Security. Excels at identifying and solving technical issues. Demonstrated ability to identify business risks and compliance issues and design proactive solutions. Knowledgeable in network administration, including back-up, security management, e-mail systems and applications support, hardware and software troubleshooting for the federal government and in the private sector. Motivated to drive projects from start to finish as part of a dynamic team.
Education
Associate of Applied Science - Networking System Administration
Network System Administration
Memphis, TN2013
Skills
- Technical Support
- Net Witness Investigator
- Fraud Risk Control and Mitigation
- Windows and Linux Proficient
- Systems analysis and reporting
- Data management
- SOP Management and Development
- Full lifecycle development
- ArcSight Data Monitoring
- Symantec Endpoint Protection Monitoring
- Qualys Vulnerability Reporting
- Risk assessments management
- Erecting firewalls daily
- Skilled Data Forensic Analysis
- Effective at Intrusion Detection
- IBM AppScan
- Splunk SIEM
Timeline
Information Technology Specialist (Security)
Internal Revenue Service
10.2018 - Current
Cyber-Security Operations Analyst 24/7
General Dynamics of Information Technology - IRS
02.2017 - 10.2019
Cybersecurity Fraud Analyst 24/7
General Dynamics of Information Technology - IRS
02.2016 - 02.2017
Mobile Telecom Administrator - IT
St. Jude Children's Research Hospital
02.2014 - 02.2016
Consultant
Samsung
05.2013 - 06.2014
Bachelor of Science - Cyber Security
ITT Technical University
Associate of Applied Science - Networking System Administration
Network System Administration
Work History
Information Technology Specialist (Security)
Internal Revenue Service
Memphis, TN
10.2018 - Current
- Developed team communications and information for UBAC meetings
- Monitored and reported Qualys vulnerabilities
- Developed Project Plan for Vulnerability Management Use Cases Implementation Effort
- Communicate with peers and supervisors routinely, document work, meetings, and decisions
- Lead implementation of security programs designed to anticipate and minimize system vulnerabilities
- Implement security requirements, integrate security programs and define scope and level of detail for security plans and policies
- Met biweekly with 3rd party contractors and peers to discuss project specifications and milestones and provide updates on progress
- Monitored Tenable Splunk vulnerabilities
Cyber-Security Operations Analyst 24/7
General Dynamics of Information Technology - IRS
Memphis, TN
02.2017 - 10.2019
- Conducted Security Incident Analysis, incident/intrusion source tracing, monitor and analyze network and host intrusion detection systems to identify security threats for remediation within IRS Computer Security Incident Response Center (CSIRC)
- Monitored ArcSight event security manger to identify potential, successful, and unsuccessful intrusion attempts through incident detail and summary information
- Utilized Symantec Enterprise Protection 11 (SEP11), Sourcefire, Net Witness and McAfee Web Gateway data sources to detect system breaches and investigate malicious activity
- Employed RSA Archer eGRC (Enterprise, Governance, risk and compliance) to create, track and resolve security incidents for possible compromises
- Performed all procedures necessary to ensure safety of information systems assets and to protect systems from intentional or inadvertent access or destruction
- Initiated Computer Security Incident Response activities for large organizations, coordinated with other government agencies to record and report incidents
- Communicated alerts to agencies regarding compromises to their network infrastructure, applications and operating systems as well as assisted with implementation of counter-measures or mitigating controls
- Extensively trained new and existing employees
Cybersecurity Fraud Analyst 24/7
General Dynamics of Information Technology - IRS
Memphis, TN
02.2016 - 02.2017
- Analyzed large amounts of data to find patterns of fraud and anomalies
- Responsible for identifying ongoing threats, obvious trends, and providing rapid and accurate coordination response to items of concern
- Reviewed and responded to real-time technical information security events, and coordinate events of interest with other business units and 3rd parties
- Resolved or escalated problem tickets to resolve user issues
- Participated in special projects, external audits, evaluations and process improvements
- Extensively trained new and existing employees
- Conducted prompt and thorough investigations on referred files
- Worked with management team to implement proper division of responsibilities
Mobile Telecom Administrator - IT
St. Jude Children's Research Hospital
Memphis, TN
02.2014 - 02.2016
- Consistently met deadlines and requirements for all production work orders
- Provided base level IT support to non-technical personnel
- Evaluated and responded to incoming sales leads and requests for technical support assistance
- Resolved problems with malfunctioning products
- Activated accounts for clients interested in new services
- Identified and solved technical issues with several diagnostic tools
- Assessed client's profiles and aligned them with top products and services to meet their needs
- Used ticketing systems to manage and process actions taken
- Worked flexible hours across night, weekend and holiday shifts
Consultant
Samsung
Memphis, TN
05.2013 - 06.2014
- Troubleshooted Samsung devices that had system issues and software problems by doing hard reset or using reflash tool
- Trained customers on their equipment and how to properly use features at hand
- Consistently met deadlines and requirements for all production work orders
- Researched latest market trends to provide current knowledge to clients
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions
- Improved performance, hiring practices and management systems to facilitate success of client's organization
- Collaborated with teams to define, strategize and implement marketing and web strategies
Additional Information
- Introduction to SQL
- SKSIT Python for Data Science - Complex Data Engineering in Python
- SKSIT Predictive Analytics and Big Data
- SKSIT Defensive Programming in Java: Data Handling, Injection Attacks, and Concurrency
- SKSIT Linux Security
- SKSIT Certified Ethical Hacker
- SKSIT CISSP: Security Operations
- Carnegie Mellon University - Overview of Insider Threats Concepts and Activities
- Carnegie Mellon University - Insider Threat Analyst
- Splunk - Visualizations (eLearning with labs)
- Splunk - Intro to Knowledge Objects
- Splunk - Scheduling Reports and Alerts
- Splunk - Intro to Splunk
- Cloud Data Security
- Cloud Application Security
- Cloud Service Operations Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Overview
11
11
years of professional experience
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