Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Marie Shank

Delray Beach,FL

Summary

10+ years of customer service and hands on in the department of human resources. The desire to help people is my passion. I hope I can apply my skills/experience to the company and to help the team achieve company goals.

Overview

9
9
years of professional experience

Work History

Server

The Cove Waterfront and Tiki Bar
01.2022 - Current
  • Greet guest, accommodate their needs and wants, make sure they leave happy
  • Work as a team with all the staff and make sure the restaurant is clean at all times.
  • Multitask, quickly transition between tasks, and organize efficiently

Busy B Cleaning Services
10.2018 - Current
  • Recruit clients to sign contracts with the company, manage a small group of people and scheduling.

Service advisor

A & H Automotive
08.2017 - 01.2019
  • Greet customers as they walked into the establishment
  • Answer phones and answer any questions the customer might have
  • Write up a report on their car and explain everything in detail to the customer
  • Also, I did tasks such as inventory, scheduling, and manage a small group of people.

Head of Verification

National Health Direct
08.2016 - 08.2017
  • Managed verification department, made sure everything was going smoothly daily
  • Do filing of licenses for the company, light paperwork, and accounts receivable
  • Customer retention
  • Managed approximately 75 calls a day

Human Resources

Coast To Coast Publishing
10.2015 - 08.2016

Handle customer retention. Also day to day tasks were accounts payable/receivable, managed 30 people, customer service, and payroll.

Education

Palm Beach State College
Boca Raton, FL

Skills

  • Accounts receivable/payable
  • Payroll
  • Communication
  • Customer Service
  • Computer and leadership skills
  • Guest Engagement
  • Order Management
  • Promotional planning
  • Project Management
  • Market Research
  • Staff Management

Timeline

Server

The Cove Waterfront and Tiki Bar
01.2022 - Current

Busy B Cleaning Services
10.2018 - Current

Service advisor

A & H Automotive
08.2017 - 01.2019

Head of Verification

National Health Direct
08.2016 - 08.2017

Human Resources

Coast To Coast Publishing
10.2015 - 08.2016

Palm Beach State College
Ashley Marie Shank