Ashley Morales
Medical Assistant
San Antonio,TX
Summary
Dedicated Lead Medical Assistant equipped to manage patient, administrative and team needs with organized approach and good prioritization skills. Keeps team members on-track with close monitoring and motivational strategies. Handles patients' needs with friendly, knowledgeable approach while effectively meeting demands of busy offices and maintaining compliance with important standards. I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant
Hill Country Plastic Surgery
03.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Collected and documented patient medical information such as blood pressure and weight.
Lead Medical Assistant
Pain Care Physicians
02.2022 - 02.2023
- Met operational targets consistently by guiding and motivating medical assistant team to effectively handling administrative and clinical needs.
- Precepted newly hired medical assistants to train each on office procedures and important tasks.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
- Documented patient information in EMR and prepared paperwork for medical staff.
- Collected co-payments from patients for visits and completed daily cash deposits to secure funds.
- Protected patients and staff from infection risks by routinely cleaning and disinfecting common areas and patient rooms.
- Obtained client medical history, medication information, symptoms and allergies.
- Called and faxed pharmacies to submit prescriptions and refills.
- Taught patients about medications, procedures and care plan instructions.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
Private Nanny
Private Home
12.2018 - 02.2022
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Taught children everyday skills and language.
- Played games, worked on puzzles and read books to young children.
- Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
- Maintained updated list of emergency contact information and child's health information in case of emergencies.
- Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
- Prepared healthy, age-appropriate snacks and meals.
- Monitored schedules to maintain sleeping, eating and school schedules for children
Education
Associate of Applied Science - Biology
Northeast Lakeview College
Universal City, TX12.2023
Certificate - Healthcare
Texas State University
San Marcos, TX12.2022
Skills
- Medical office administration
- EMR / EHR
- CPR
- Patient Scheduling
- Lab equipment operation
- Specimen collection/handling
- Documentation and reporting
- Direct Patient Care
- Medical Terminology (Spanish/English)
- Equipment Sterilization
Certification
- CCMA - Certified Clinical Medical Assistant
- CEHRS - Certified Electronic Health Record Specialist (upcoming exam)
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Medical Assistant
Hill Country Plastic Surgery
03.2023 - Current
Lead Medical Assistant
Pain Care Physicians
02.2022 - 02.2023
Private Nanny
Private Home
12.2018 - 02.2022
Associate of Applied Science - Biology
Northeast Lakeview College
Certificate - Healthcare
Texas State University
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