Summary
Overview
Work History
Education
Skills
Certification
Timeline
OfficeManager
Ashley Morales

Ashley Morales

Certified Clinical Medical Assistant
Cibolo,TX

Summary

Dedicated Lead Medical Assistant equipped to manage patient, administrative and team needs with organized approach and good prioritization skills. Keeps team members on-track with close monitoring and motivational strategies. Handles patients' needs with friendly, knowledgeable approach while effectively meeting demands of busy offices and maintaining compliance with important standards.

Overview

4
4
years of professional experience
3
3
years of post-secondary education
3
3
Certifications
2
2
Languages

Work History

Lead Medical Assistant

Pain Care Physicians
Cibolo, United States
02.2022 - Current
  • Met operational targets consistently by guiding and motivating medical assistant team to effectively handling administrative and clinical needs.
  • Precepted newly hired medical assistants to train each on office procedures and important tasks.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
  • Documented patient information in EMR and prepared paperwork for medical staff.
  • Collected co-payments from patients for visits and completed daily cash deposits to secure funds.
  • Protected patients and staff from infection risks by routinely cleaning and disinfecting common areas and patient rooms.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Taught patients about medications, procedures and care plan instructions.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.

Private Nanny

Private Home
San Antonio, TX
12.2018 - 02.2022
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Monitored schedules to maintain sleeping, eating and school schedules for children.
  • Taught children everyday skills and language.
  • Played games, worked on puzzles and read books to young children.
  • Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
  • Maintained updated list of emergency contact information and child's health information in case of emergencies.
  • Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
  • Prepared healthy, age-appropriate snacks and meals.

Education

Certificate - Healthcare

Texas State University
San Marcos, TX
01.2022 - 12.2022

Associate of Applied Science -

Northeast Lakeview College
Universal City, TX
06.2021 - Current

Skills

Medical office administration

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Certification

CCMA - Certified Clinical Medical Assistant

Timeline

Lead Medical Assistant

Pain Care Physicians
02.2022 - Current

Certificate - Healthcare

Texas State University
01.2022 - 12.2022

Associate of Applied Science -

Northeast Lakeview College
06.2021 - Current

Private Nanny

Private Home
12.2018 - 02.2022

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Ashley MoralesCertified Clinical Medical Assistant