Ashley N. Williams
Administrative Professional
Pasadena,MD
Summary
Organized and dedicated Administrative Professional with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
15
15
years of professional experience
10
10
years of post-secondary education
Work History
Insurance Benefits Verification Specialist
Chesapeake Smiles Family Dentistry
Odenton , Maryland
2021.12 - Current
- Verify patient's benefits through phone and internet and update the patients portal in Dentrix
- Schedule patients for upcoming appointments
- Assist with other office front staff positions when the office is short-staffed
Experience Virtual Executive Assistant
Pinder Productions
Waldorf , Maryland
2021.08 - Current
- Prepare and document proposals, correspondences, and agreements
- Maintain and manage to schedule
- Create Advertisements for social media platforms
Front Office Coordinator
Charming Smiles Family Dentistry
Laurel , Maryland
2019.10 - 2019.12
- Open and close the office
- Provide staff with daily task assignments
- Set up new doctors in Credentialing
- Set Appointment
- Review patient’s treatment plan
- Verify patient’s benefits through phone and internet and update the patient portal in Eagle Soft
- Make corrections to claims that kickback from the insurance company
- Set up a payment portal for in-house finances
- Make sure the staff was up to date with patients coming through to make the flow of the office run smooth
Office Coordinator
LVT Dental Center
Mitchellville , Maryland
2013.12 - 2019.05
- Open and close the office
- Process payments to suppliers and temporary staff and Run Payroll
- Approve Supply orders
- Provide staff with daily task assignments
- Set up new doctors in Credentialing
- Set Appointment
- Review the patient’s treatment plan
- Verify patient’s benefits through phone and internet and update the patient portal in Eagle Soft
- Make corrections to claims that kickback from the insurance company
- Set up a payment portal for in-house finances
- Make sure the staff was up to date with patients coming through to make the flow of the office run smooth
Dental Office Benefits Specialist
Ulery Dental and Orthodontics
Crofton , Maryland
2013.01 - 2013.12
- Open and close the office
- Set Appointments and sign in patients
- Run Deposits to the bank
- Set up payment accounts
- Review treatment plans with patients
- Input new patients, review patient files and update insurance information on Dentrix
- Verify insurances via phone, internet, and company website.
Key holder/ Stylist
Hair Cuttery
Bowie , Maryland
2009.01 - 2013.01
- Open and Close the salon
- Set up and maintain the cash Draw
- Run Deposits to the bank
- Style and up-keep clients' hair
Customer service representative
Clear
Washington, DC
2008.01 - 2009.01
- Enroll Customers in a registered travel program using their biometrics
- Assist customers through airport security
- Monitor and Patrol terminals at DCA
Account Sales Representative
AT&T
laurel , MD
2006.01 - 2007.01
- Telephone and Internet accounts for small business owners
- Updated old AT&T accounts to the New AT&T services to potential customers via telemarketing.
Education
Health Care Management
Westwood College
2013.01 - 2015.01
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New Carrollton Hair Academy
2009.01 - 2010.01
Mass Communications
Virginia State University
2004.01 - 2006.01
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Charles H. Flowers, Academy of Finance
1999.01 - 2004.01
Skills
SYSTEM KNOWLEDGE- Experience inundefined
Timeline
Insurance Benefits Verification Specialist
Chesapeake Smiles Family Dentistry
2021.12 - Current
Experience Virtual Executive Assistant
Pinder Productions
2021.08 - Current
Front Office Coordinator
Charming Smiles Family Dentistry
2019.10 - 2019.12
Office Coordinator
LVT Dental Center
2013.12 - 2019.05
Dental Office Benefits Specialist
Ulery Dental and Orthodontics
2013.01 - 2013.12
Health Care Management
Westwood College
2013.01 - 2015.01
Key holder/ Stylist
Hair Cuttery
2009.01 - 2013.01
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New Carrollton Hair Academy
2009.01 - 2010.01
Customer service representative
Clear
2008.01 - 2009.01
Account Sales Representative
AT&T
2006.01 - 2007.01
Mass Communications
Virginia State University
2004.01 - 2006.01
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Charles H. Flowers, Academy of Finance
1999.01 - 2004.01
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