Ashley's Carr
Lubbock,TX
Overview
2
2
years of professional experience
Work History
Cashier
Slim chicken
Lubbock, TX
07.2023 - Current
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Housekeeping Room Attendant
Best Western Hotel
Lubbock, TX
05.2023 - 07.2023
- Checked bathrooms, restocking towels, rugs and toiletries before guest check-in.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Furnished guests with clean linens and supplied rooms with toiletries.
- Transported cart with cleaning supplies, amenities and linens to assigned guest rooms.
- Polished and sanitized floors, counters, bathtubs and window sills.
- Inspected each room for cleanliness, utilizing checklist to meet company standards.
- Removed trash, recycling and linens from rooms to transport to designated areas.
- Interacted pleasantly with clients and guests when performing daily duties.
- Removed soiled linens and articles from rooms and delivered to laundry area.
- Reported guest issues, safety and maintenance concerns immediately to supervisor.
- Mapped out daily cleaning work assignments by assessing vacant room roster.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Followed established cleaning protocol and reduced per-room labor time while maintaining hotel quality standards.
- Maintained lobbies, guest rooms and halls, keeping safe environment for patrons.
- Attended to [Number] guest rooms by sweeping, mopping and vacuuming.
- Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
- Monitored safe usage of chemical cleaners to prevent inhalation, spillage and chemical burns.
- Coached new housekeeping personnel by demonstrating approved cleaning procedures.
- Removed trash from rooms and replaced liners to wastebaskets.
Dairy Queen
Order taker cashier
Lubbock, TX
10.2022 - 02.2023
- Served orders to customers at windows, counters and tables.
- Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards.
- Completed side tasks by restocking condiments and cleaning refrigerators.
- Operated cash register and received payment from customers in cash or credit form.
- Maintained neat, well-groomed appearance, impeccable personal hygiene, hair restraint and minimal jewelry to meet company standards.
- Recorded customer orders and communicated clearly to confirm each order.
- Operated grills, deep fryers and griddles safely to avoid accidents or injury.
- Organized food items on serving trays and in carry-out packages.
- Kept customer and food preparation areas clean and well-organized.
- Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
- Greeted customers to take food orders and provide information about menus.
- Measured ingredients according to specified recipes to reduce waste.
- Promoted food items, beverages and desserts to increase sales.
- Answered customer questions about food preparation, responding to ingredient and allergen concerns.
- Made and served coffee, tea and fountain drinks.
- Modified requested menu items in POS system to customize orders.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Maintained safe food handling practices to prevent germ spread.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Assembled and served meals according to specific guest requirements.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Processed payments on cash register and counted back bills and change to patrons.
Education
High School Diploma -
Springboard
Lubbock, TX12.2017
Skills
- Staff Training
- Loss Prevention
- Customer Service
- Loyalty Program Promotion
Timeline
Cashier
Slim chicken
07.2023 - Current
Housekeeping Room Attendant
Best Western Hotel
05.2023 - 07.2023
Dairy Queen
Order taker cashier
10.2022 - 02.2023
High School Diploma -
Springboard